{"id":2308803,"url":"https://alion.io/job/evt-concierge-qt-gold-coast","title":"Concierge - QT Gold Coast","company":{"id":2831960,"name":"EVT","domain":"evt.com","url":"https://alion.io/company/evt-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gold Coast, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":64000,"period":"year","method":"role_country_seniority_unknown","sample_n":75},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T13:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-19T16:04:50Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About EVT: QT Gold Coast is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.\nQT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'unexpected and unrequested', with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.\nEVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.\nAbout the Role:\nJust steps from Surfers Paradise beach, QT Gold Coast is a playful, design-led resort with a retro, Palm Springs-inspired spirit running through everything from the poolside Spring to our signature dining at Yamagen and Stingray.\nWe're looking for a Concierge who can match that energy, helping guests make the most of the Gold Coast with insider tips, seamless bookings, and that unmistakable QT flair. This role is perfect for someone who loves the local area, thrives on solving problems on the spot, and takes pride in turning a good stay into an unforgettable one.\nKey Responsibilities:\nWelcome and assist guests with genuine warmth, offering local recommendations and insider knowledge of the Gold Coast.\nArrange restaurant bookings, tours, transport, and tickets to local attractions and events.\nManage luggage services, valet coordination, and other arrival and departure logistics.\nRespond promptly to guest requests, resolving issues or escalating where required to ensure a great outcome.\nMaintain strong knowledge of hotel facilities, promotions, and the wider Gold Coast area.\nLiaise with front office, housekeeping, and other departments to ensure a seamless guest experience.\nMaintain a well-presented concierge desk and lobby area at all times.\nUphold hotel policies, procedures, and WH&S guidelines at all times.\nWhat You'll Bring:\nExperience in a concierge, guest services, or similar customer-facing hospitality role is highly regarded.\nStrong local knowledge of the Gold Coast, or a genuine willingness to build it quickly.\nExcellent communication skills and a confident, professional manner.\nA proactive, solutions-focused approach to guest requests, big or small.\nAbility to multi-task and stay composed during busy periods.\nFlexibility to work a rotating roster, including evenings, weekends, and public holidays.\nA team player who brings energy and genuine care to every guest interaction.\nHow You Work:\nDaymaker ethos — no one's too big for the small things.\nOwner's mindset — acts on data/feedback; ships improvements.\nResilient and solutions-focused — stays calm, moves fast.\nPerks from Day One\nAs part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.\n50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.\n$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.\nSeasonal perks at Thredbo.\nRapid career growth across our hotel & entertainment network.\nPaid parental leave; community & volunteering opportunities.\nApply Now\nJoin QT Gold Coast and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.\nSend your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don't wait! We can't wait to see the places your career will go with EVT.\nWhen you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.","description_format":"text","description_chars":4564,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Cinema"],"lifecycle":[{"event":"open","at":"2026-10-12T00:16:05Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.588,"p_room":1,"age_days":7,"expected_fill_days":31,"reasons":["conf:1","stale_co","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/evt-concierge-qt-gold-coast","json_url":"https://alion.io/job/evt-concierge-qt-gold-coast.json","meta":{"generated_at":"2026-10-19T19:26:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15380,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2831960},"rest":"https://alion.io/mcp/rest/get_company?id=2831960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevt-concierge-qt-gold-coast"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevt-concierge-qt-gold-coast"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevt-concierge-qt-gold-coast"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evt-concierge-qt-gold-coast\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevt-concierge-qt-gold-coast"}]}