{"id":3498008,"url":"https://alion.io/job/evt-concierge-rydges-newcastle","title":"Concierge - Rydges Newcastle","company":{"id":2831960,"name":"EVT","domain":"evt.com","url":"https://alion.io/company/evt-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":76,"open_postings":30,"ghost_share":0,"stale_share":0.967,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newcastle, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":63000,"period":"year","method":"role_country_seniority_unknown","sample_n":89},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T13:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T23:10:47Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Concierge - Rydges Newcastle | Casual\n\nAbout EVT: Rydges Newcastle is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers.\n\nProudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.\n\nEVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there are no limits on where your career could take you.\n\nKey Responsibilities\nWelcome guests in a friendly, prompt and professional manner, recognising EVT Rewards Club members and returning guests\nShare information on hotel services, room locations and the local area\nAnswer and record guest calls, messages, requests and concerns, and log guest preferences in the system\nCarry out porter duties, including assisting guests with luggage\nResolve guest problems and complaints using service recovery guidelines, and pass outstanding issues to management for follow-up\nFollow hotel safety protocols and report any health and safety incidents, security breaches or suspicious behaviour to the manager on duty\n\nWhat You’ll Bring\nA passion for people and service ideally with previous porter or concierge experience.\nStrong communication skills when working with guests and colleagues\nProblem solving and reasoning skills, with confidence handling guest concerns\nBasic maths skills for accurately processing cash and credit card transactions\nBasic computer skills to use property management and reservations systems\nThe ability to stand for long periods and carry or lift items up to 23 kilograms\nAvailability to work a flexible schedule, including nights, weekends and holidays\nA current valid driver’s licence (not learner)\nKnowledge of local area including events and restaurants.\n\nHow You Work\nDaymaker ethos: no one’s too big for the small things.\nResilient and solutions-focused: stays calm, moves fast.\nGrowth mindset: learns, shares, and levels up others.\n\nPerks from Day OneAs part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.\n50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.\n$2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.\nSeasonal perks at Thredbo.\nRapid career growth across our hotel and entertainment network.\nPaid parental leave; community and volunteering opportunities.\n\nApply NowJoin Rydges Newcastle and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.\n\nApply online now and submit your CV. You’ll be taken to our secure EVT careers portal (powered by Dayforce), our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.\n\nWe welcome applicants from all backgrounds and review applications as they come in, so don’t wait! We can’t wait to see the places your career will go with EVT.","description_format":"text","description_chars":4048,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Cinema"],"lifecycle":[{"event":"open","at":"2026-10-30T02:25:16Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:1","stale_co","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/evt-concierge-rydges-newcastle","json_url":"https://alion.io/job/evt-concierge-rydges-newcastle.json","meta":{"generated_at":"2026-11-01T02:01:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3015,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2831960},"rest":"https://alion.io/mcp/rest/get_company?id=2831960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevt-concierge-rydges-newcastle"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevt-concierge-rydges-newcastle"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevt-concierge-rydges-newcastle"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evt-concierge-rydges-newcastle\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevt-concierge-rydges-newcastle"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3498008}},{"tool":"search_jobs","arguments":{"company":"evt.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3498008},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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