{"id":1755773,"url":"https://alion.io/job/evt-front-office-manager-rydges-darling-square","title":"Front Office Manager - Rydges Darling Square","company":{"id":2831960,"name":"EVT","domain":"evt.com","url":"https://alion.io/company/evt-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T14:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-23T06:07:30Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"About EVT: Rydges Darling Square is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers. \n\nProudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.\n\nEVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you. \n\nKey Responsibilities \nAs a Front Office Manager you will pay a pivotal in delivering our signature guest experience while managing the daily operations of the Front Office. We are looking for someone who excels in a busy and fast-paced hotel, has great people management skills and can deliver a great guest experience.\nLead the daily operations of the Front Office, ensuring seamless guest experiences and efficient team performance.\nOversee hotel operations in the absence of the Hotel Manager or General Manager.\nDrive a strong service culture by coaching the team on the hotel’s service values and ensuring consistent delivery of exceptional guest service.\nCoordinate staffing across departments to ensure coverage aligns with operational needs and financial targets.\nMaintain high visibility in the lobby, especially during VIP and group arrivals, ensuring all preparations are executed flawlessly.\nFinancial & Operational Excellence:\nMaximise occupancy and average room rate through strategic planning and collaboration with key stakeholders.\nMonitor and control departmental expenses including consumables, printing, uniforms, and energy usage, in line with budget guidelines.\nCultivate a proactive sales culture, encouraging up-selling and on-selling techniques to boost revenue.\nPrepare monthly reports and manage financial controls in conjunction with the General Manager and Financial Controller.\nPeople & Culture:\nRecruit, train, and develop Front Office staff, conducting performance reviews and fostering career growth.\nPromote a positive team environment through regular communication, structured training, and recognition of achievements.\nEnsure compliance with WH&S standards, company policies, and grooming guidelines to maintain a safe and professional workplace.\n\nWhat You’ll Bring\n2+ years of experience in hotel front office operations, ideally within a fast-paced hotel or similar property.\nStrong understanding of occupancy and yield management strategies, with a track record of maximising average room rate and revenue.\nExceptional communication and interpersonal skills, with the ability to lead, motivate and develop high-performing teams.\nDemonstrated ability to manage departmental budgets, control costs, and monitor financial performance.\nExperience in managing guest feedback channels, resolving complaints, and driving continuous service improvement.\nSkilled in workforce planning, rostering, and ensuring cost-effective staffing aligned with operational needs.\nHold an RSA or willing to get one and comfortable working across multiple areas of the hotel.\nFlexibility to work across AM and PM shifts and occasionally on weekends.\nHow You Work\nDaymaker ethos — no one’s too big for the small things.\nInclusive leader — values diverse perspectives; builds belonging.\nHands-on and non-hierarchical — leads from the front.\nGrowth mindset — learns, shares, and levels up others.\n\nPerks from Day One\nAs part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.\n50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.\n$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.\nSeasonal perks at Thredbo.\nRapid career growth across our hotel & entertainment network.\nPaid parental leave; community & volunteering opportunities.\n\nApply Now\nJoin Rdyges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.\n\nSend your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.\n\nWhen you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.\n\nPolice Check Acknowledgement\nPlease note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.","description_format":"text","description_chars":5639,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Travel & Tourism","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-03T10:40:53Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.477,"p_room":0.6,"age_days":28,"expected_fill_days":31,"reasons":["conf:3","stale_co","win:late","crowd:junior,brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/evt-front-office-manager-rydges-darling-square","json_url":"https://alion.io/job/evt-front-office-manager-rydges-darling-square.json","meta":{"generated_at":"2026-10-23T10:05:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15356,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2831960},"rest":"https://alion.io/mcp/rest/get_company?id=2831960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevt-front-office-manager-rydges-darling-square"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevt-front-office-manager-rydges-darling-square"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevt-front-office-manager-rydges-darling-square"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evt-front-office-manager-rydges-darling-square\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevt-front-office-manager-rydges-darling-square"}]}