ER Manager, Western Veterinary Specialist and Emergency Centre
Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 10, 2026.
ER Manager
Location: Calgary, Alberta
Employment Status: Full-time
Western Veterinary Specialist and Emergency Centre is offering an excellent full-time, permanent career opportunity for an experienced ER Manager. Reporting directly to the General Manager, this role will also collaborate closely with the Medical Director, other hospital managers, and team leads. The successful candidate will support the General Manager in delivering clear communication, implementing corporate initiatives, and providing guidance to team members, ensuring operational efficiency and service excellence within a well-established hospital.
Key Responsibilities
Support the General Manager in all aspects of operations: people, recruitment, finance, capital expenditures, inventory and special projects
Oversee the department to ensure efficient workflow, high standards of patient care and excellent client service
Prepare for and lead change management initiatives, driving positive change while thoughtfully balancing people, operational, and financial impacts
Lead, coach and support your team on scheduling, training and performance management
Monitor labour utilization, productivity and scheduling to ensure appropriate staffing levels and cost control
Manage department budgets, track expenses and support financial performance
Qualifications
Experience: A minimum of 3 years of experience successfully managing and leading multidisciplinary teams, ideally in a medical or hospital environment
Financials : Experience managing budgets, monitoring expenses, and optimizing resource utilization
Adaptability: Ability to operate effectively in a fast-paced, evolving environment and manage competing priorities
Leadership: Experience leading multiple teams in an operational setting with strong communication and coaching skills
Team Development: Ability to mentor, motivate, and retain high-performing staff
Communication: Exceptional ability to adapt communication style to diverse audiences
What We Can Offer You
Competitive compensation that reflects your skills, experience, and the role.
RRSP Employer Group Match Program (5%) to help you save for the future.
Paid time off for continuing education, vacation, sick days, and personal wellness days.
Annual CE Allowance.
Benefits: Minimum 24 hours per week for eligibility, with flexible options.
Paid annual certification memberships and uniform allowance.
Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep, and physical fitness.
Various career development pathways.
Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada.
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