Customer Service Warehouse Associate

Ewing Outdoor Supply

515 E. 110th

Crown Point, IN 46307

**Pay rate $18 - $20 per hour DOE**

Ewing Outdoor Supply is a fourth generation, family-owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, “treat the customer right,” and “have fun doing it!” If that sounds like you, keep reading…

This role provides a variety of activities-including customer service, warehouse operations, inventory support, local deliveries, and sales assistance-making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn’t require prior industry experience; we provide world-class training to set you up for success from day one!

So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet!

**Preferred consideration for**

Bilingual (English/Spanish)

Responsibilities

• Go the extra mile to engage customers
• Greet and direct customers
• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Inform customers about new products and services
• Follow DOT regulations and safety standards
• Ensure racks are fully stocked
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements

• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• Bonus Points for the Following*
• Bilingual (English/Spanish)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now ( over 100 years) if it weren’t for you!