{"id":1119664,"url":"https://alion.io/job/exaktera-regional-it-operations-manager","title":"Regional IT Operations Manager","company":{"id":695433,"name":"Exaktera","domain":"exaktera.com","url":"https://alion.io/company/exaktera","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"Sophos","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-22T14:37:08Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-30T21:15:12Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Responsibilities\nThe Regional IT Operations Manager is responsible for the design, stability, security, and evolution of Exaktera’s core IT infrastructure across US based sites.\nWhile not a formal people management position, the role provides technical leadership, mentorship, and operational coordination to local IT teams, helping drive consistency, resilience, standardization, security, and reduction of operational risk across the region.\nThe successful candidate should be located on the U.S. East Coast, preferably in the Northeast region, and be able to travel to the Vermont site as business needs require.\nTechnical Skills:\nVMware vSphere administration in production environments\n\nWindows Server administration\n\nVeeam Backup & Recovery\n\nEnterprise networking fundamentals (VLANs, routing concepts, CLI-based switching)\n\nSophos firewall administration (policy management, VPN basics)\n\nMicrosoft 365 and Entra ID administration\n\nActive Directory consolidation\n\nIdentity, MFA, and SSO integration concepts\n\nIncident response collaboration with MDR providers (e.g., Arctic Wolf)\n\nExperience evaluating and implementing infrastructure improvements across multi-site environments\n\nStrong technical decision-making and risk assessment capabilities\n\nManufacturing or regulated IT environments\n\nMulti-site or post-acquisition IT integration experience\n\nYour Job Profile\nRequired Qualifications & Skills\nNinjaOne or similar RMM tooling\n\nPowerShell automation (infrastructure-safe)\n\nSharePoint / Microsoft 365 migrations\n\nERP system operational support (Business Central preferred)\n\nPersonal Skills:\nIndependent, structured, and reliable working style\n\nStrong analytical and troubleshooting capabilities\n\nClear technical communication skills\n\nAbility to mentor and support less-experienced IT staff\n\nCalm and methodical approach during incidents\n\nDocumentation-driven mindset","description_format":"text","description_chars":1875,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lasers & Laser Systems","Optics & Photonic Components"],"lifecycle":[{"event":"open","at":"2026-09-22T18:16:58Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":25,"reasons":["conf:3","win:early"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/exaktera-regional-it-operations-manager","json_url":"https://alion.io/job/exaktera-regional-it-operations-manager.json","meta":{"generated_at":"2026-10-01T01:52:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1404,"day_limit":5000,"remaining_today":3596,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}