{"id":4185056,"url":"https://alion.io/job/excel-and-grace-consulting-operations-manager","title":"Operations Manager","company":{"id":4459555,"name":"Excel and Grace Consulting","domain":null,"url":"https://alion.io/company/excel-and-grace-consulting","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Harcourt, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":900000,"max":1200000,"currency":"NGN","period":"month","gross":true,"usd_annual":10680},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-12T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Responsibilities:\n\nOversee the day-to-day operations of the parent company and its subsidiaries, ensuring smooth and efficient business operations.\nCoordinate departmental heads and business units to ensure alignment of operational activities with corporate objectives and approved business plans.\nOversee travel and tour operations, including flight reservations, ticketing, hotel bookings, tour packages, visa assistance and corporate travel services.\nMonitor service delivery across all business units, ensuring timely, efficient and satisfactory customer experiences\nEnsure effective implementation and compliance with company policies, procedures and operational standards.\nMonitor operational performance, identify gaps and implement process improvements to enhance productivity and efficiency.\nOversee effective utilisation of organisational resources, including personnel, facilities, equipment and operational budgets.\nCoordinate the resolution of operational challenges and escalate critical issues requiring management's attention.\nManage relationships with airlines, hotels, travel partners, vendors and other key stakeholders to ensure quality service delivery and competitive business terms\nMonitor business activities and operational targets, providing regular performance updates and reports to the managing director.\n Identify opportunities for business growth, process optimisation, improved collaboration and increased operational efficiency.\nProvide leadership and direction to operational teams, ensuring accountability, productivity and achievement of departmental targets.\n\nRequirements:\n\nBachelor's degree in business administration, management, operations management, tourism or a related discipline.\nMSc or MBA is compulsory.\nRelevant professional certifications in Operations, Business or Project Management will be an added advantage.\nMinimum of 8–10 years' relevant work experience.\nAt least 4–5 years in a senior supervisory or managerial position.\nDemonstrable experience overseeing business operations, multiple departments or subsidiaries.\nProven experience in operational planning, resource management, process improvement and performance monitoring.\n\nExperience in the travel, tourism or hospitality industry is strongly preferred.\n\nRequired Skills and Competencies:\n\nStrong strategic planning and operational management skills.\n\nExcellent leadership, people management and coordination abilities.\n\nStrong business acumen and financial management capabilities.\n\nExcellent analytical, problem-solving and decision-making skills.\n\nEffective stakeholder, vendor and relationship management.\n\nStrong communication, negotiation and interpersonal skills.\nProficiency in Microsoft Office and relevant business management systems.\nHigh integrity, accountability and results-driven orientation.\n\nLocation: Port Harcourt, Rivers State\n\nRemuneration: NGN 1,000,000 – 1,200,000 Monthly\n\nReports To: Managing Director / CEO","description_format":"text","description_chars":2945,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-12T18:04:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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