Quality Assurance Software Engineer
First seen by Alion on Sep 5, 2026.
Role : QA Engineer - Software
About the Role :
We are looking for a QA Engineer - Software from an Indian IT Services background with 0 - 3 years of experience in software testing.
The ideal candidate will have strong hands-on experience in Manual Testing, along with exposure to web application testing, API testing, test automation, and AI-powered Chatbot/Voicebot testing.
The role involves testing modern web applications built using ReactJS and NextJS, as well as validating conversational AI workflows, including intents, entities, multi-turn conversations, fallback handling, context retention, and escalation scenarios.
Key Responsibilities :
- Design, prepare, and execute test plans, test cases, and test scenarios for software applications and AI-powered bot workflows.
- Perform Manual, Functional, Regression, Integration, Exploratory, and UAT testing.
- Test web applications built using ReactJS and NextJS for functionality, UI behavior, navigation, responsiveness, compatibility, and end-to-end user journeys.
- Perform UI and API validation and verify backend integrations and data flow.
- Test AI-powered Chatbots and Voicebots for conversation quality, accuracy, functionality, and business use-case completion.
- Validate conversational architecture, including intents, entities, prompts, decision trees, multi-turn conversations, fallback handling, context retention, and human handoff.
- Execute Voicebot test scenarios involving speech variations, pauses, retries, interruptions, silence handling, and telephony behavior.
- Develop and maintain automated test scripts using suitable automation frameworks.
- Support automation of regression test suites for web applications, Chatbots, and Voicebots.
- Log, document, track, and retest defects using JIRA or similar defect management tools.
- Collaborate with Developers, Product Managers, Business Analysts, and Conversation Designers to identify and resolve quality issues.
- Participate in Agile/Scrum ceremonies and contribute to improving QA processes, test coverage, and release readiness.
Required Skills & Qualifications :
- Bachelor's degree in Engineering, Computer Science, IT, Electronics, or a related field.
- 0 - 3 years of experience in Software QA / Testing.
- Strong understanding of SDLC, STLC, defect lifecycle, and QA processes.
- Hands-on experience in Manual Testing, Functional Testing, and Regression Testing.
- Experience testing web-based applications, specifically ReactJS and/or NextJS.
- Good understanding of UI Testing, API Testing, Integration Testing, and End-to-End Testing.
- Exposure to Chatbot, Voicebot, or Conversational AI Testing.
- Understanding of conversational AI concepts such as intents, entities, dialog flows, context management, fallback handling, escalation paths, and multi-turn interactions.
- Exposure to Test Automation concepts and frameworks.
- Familiarity with JIRA or similar defect tracking tools.
- Good analytical, problem-solving, communication, and troubleshooting skills.
- Experience working in an Agile/Scrum environment is preferred.
Preferred Experience :
- Candidates with experience in Conversational AI, Generative AI testing, Chatbot/Voicebot testing, ReactJS/NextJS testing, API testing, and Web automation testing will have an added advantage
Skills
Software Quality Assurance, Manual Testing, Application Testing, API Testing, Automation Testing, Chatbot, Functional Testing, Regression Testing, Integration Testing, GUI Testing, UAT