{"id":2199892,"url":"https://alion.io/job/excellus-bcbs-production-mail-operator-i-onsite","title":"Production Mail Operator I (Onsite)","company":{"id":1914672,"name":"Excellus BlueCross BlueShield","domain":"excellusbcbs.com","url":"https://alion.io/company/excellusbcbs","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rochester, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T21:00:37Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-24T01:01:32Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Job Description:\nThis position is onsite/in-person at our Court St. office in Rochester, NY.\nSchedule: Monday - Friday 10:30AM - 7PM\nSummary:\nUnder general supervision of department management, the Production Mail Operator may support one or more areas of Production Operations. Assignments are determined based on need; shifts may include day, evening and/or overnight hours, with some including weekend coverage.\nNOTE: Incumbent will be notified 3 days ahead of any shift assignment adjustment.\nEssential Accountabilities:\nAll Levels\nSpecific work activities are assigned daily based on work volumes and department needs.\nObserves safety and housekeeping standards in work area. Maintains appropriate files, records, and equipment manuals.\nInforms supervisor of equipment issues.\nConsistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.\nMaintains high regard for member privacy in accordance with the corporate privacy policies and procedures.\nRegular and reliable attendance is expected and required.\nPerforms other functions as assigned by management.\nLevel I\nOperates high-speed mail insertion equipment for small and large jobs.\nPerforms duties of automated and manual insertion per documented procedures in priority order in accordance with job requests or job tickets, to include the operation of the direct mail metering equipment.\nPerforms machine set up including postage rates to ensure envelopes are metered accurately for all qualified mail. Hand stuffs mail pieces that are rejected due to jams, collation errors, etc.\nRuns barcode sorter with minimal support including loading mail, sweeping bins, tagging and sleeving trays for delivery to post office.\nPerforms duties for presort mail preparation to include manual assembly, bundling, sacking, puts into tray, palletizes and operates automated letter sorter and flat sorting equipment; generates required documentation, electronically submits files to the Post Office and stages completed material for delivery to the Post Office.\nPerforms fulfillment duties; processes incoming orders (pick and pack), packages and ships accordingly.\nOperates automated pallet wrapper without assistance.\nMonitors and manages inventory of mailing supplies (ink, envelopes, postage, pallets, trays, sleeves, tubs, labels, etc.) and notifies supervisor when inventory demands.\nMay operate corporate van and truck to make deliveries to designated locations. Loads, unloads, sorts, stages material for and at each location. Operation of the truck requires use of manual and electric pallet jacks.\nLevel II (in addition to Level I Accountabilities)\nServes as a subject matter expert on all production mail equipment including inserters, sorter, and meters. Capable of performing all aspects of equipment operation from basic through advanced.\nServes as a subject matter expert on all production mail software tools including DFWorks, Insite, Avanti Slingshot, HP PrintPlus Messenger, and BCC Mail Manager.\nProcesses all complex mail jobs that are submitted.\nPerforms duties of production quality clerk; completes quality reviews, processes postproduction pulls, balances accountable output with provided documentation and supporting business releases, and moves all output to appropriate areas. Completes document scanning and verifies results.\nMinimum Qualifications:\nNOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.\nAll Levels\nHigh school diploma, vocational education, or GED required.\nBackground in mailing is helpful.\nKnowledge of the operation of computer workstations including software commands, touch screen or mouse, storage, and manipulation of information.\nAbility to prioritize assignments, work independently and possess strong organizational skills.\nSome shifts may require Valid Class D driver’s license and clean driving record.\nLevel II (in addition to Level I Qualifications)\nAbility to work on multiple production machines throughout the Mailroom.\nThree or more years of experience in a production environment.\nPhysical Requirements:\nExcellent manual dexterity.\nAbility to lift up to 90 lbs.\n************\nIn support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.\nEqual Opportunity Employer\n Compensation Range(s):\nMinimum: $20.40/hr - Maximum: $27/hr\nThe salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.\nPlease note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.","description_format":"text","description_chars":5868,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-09T21:00:37Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.803,"p_room":0.75,"age_days":14,"expected_fill_days":17,"reasons":["conf:5","win:late"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/excellus-bcbs-production-mail-operator-i-onsite","json_url":"https://alion.io/job/excellus-bcbs-production-mail-operator-i-onsite.json","meta":{"generated_at":"2026-10-24T12:28:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17889,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1914672},"rest":"https://alion.io/mcp/rest/get_company?id=1914672"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexcellus-bcbs-production-mail-operator-i-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexcellus-bcbs-production-mail-operator-i-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexcellus-bcbs-production-mail-operator-i-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/excellus-bcbs-production-mail-operator-i-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexcellus-bcbs-production-mail-operator-i-onsite"}]}