{"id":1242440,"url":"https://alion.io/job/exceltech-computers-desktop-support-engineer","title":"Desktop Support Engineer","company":{"id":3802181,"name":"Exceltech Computers","domain":"exceltechcomputers.com","url":"https://alion.io/company/exceltech-computers","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2800,"max":3000,"currency":"SGD","period":"month","gross":true,"usd_annual":28188},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Freshdesk","optional":false},{"name":"Jira","optional":false},{"name":"Room","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-25T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Desktop Support Engineer \n\nWork location: Central Singapore (bank)\n\nImage, set up and migrate Windows 11 laptops and desktops (and MacBooks) over the network or USB, including moving user data, re-creating profiles and wiping old devices.\nSet up and troubleshoot users' Windows 11 access and security: Intune, Company Portal, Windows Hello, Authenticator, VPN, BitLocker, security patches and drivers. Enrol iPhone, Android and iPad devices.\nWork as a floor walker and deskside engineer: handle onboarding, offboarding and incident tickets (Jira, Freshdesk), check meeting-room and classroom AV, and work with vendors on hardware replacements.\nKeep asset records up to date (hostname, serial number, status), run inventory checks and write batch/VBS scripts to speed up large rollouts. \nSkills\nWindows 7 Migration, Onboarding, iPad, Windows Intune, Freshdesk, Status Review, BitLocker, USB, Windows Security, Inventory Management, company website, Data Migration, JIRA, Authentication, VPN, Meeting Room Bookings","description_format":"text","description_chars":1012,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Executive Search","AI Consulting & Integration","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-09-25T16:15:06Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["seen:2","agency","velocity","win:early","comp:junior"],"computed_at":"2026-09-27T05:45:00Z"},"pay":{"stated_usd_annual":28188,"is_top_pay":false},"html_url":"https://alion.io/job/exceltech-computers-desktop-support-engineer","json_url":"https://alion.io/job/exceltech-computers-desktop-support-engineer.json","meta":{"generated_at":"2026-09-28T00:46:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":320,"day_limit":5000,"remaining_today":4680,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}