{"id":2983409,"url":"https://alion.io/job/excelya-global-case-processing-specialist","title":"Global Case Processing Specialist","company":{"id":4705,"name":"Excelya","domain":"excelya.com","url":"https://alion.io/company/excelya","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Biotech","role_family":"Biotech","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boulogne-Billancourt, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"E2B","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T22:39:38Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T22:39:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":0},"description":"About Excelya\nAt Excelya, we combine passion, scientific excellence, and collaboration to support our clients across the entire drug development lifecycle. As a trusted partner of leading pharmaceutical and biotechnology companies, we are looking for a Pharmacovigilance Case Processing Officer to join a global safety team and contribute to the delivery of high-quality pharmacovigilance activities in an international environment.\nMissions\nAs a Pharmacovigilance Case Processing Officer, you will support the Global Safety team and ensure the timely and compliant management of case processing activities.\nYour main responsibilities will include:\nActing as a point of contact for case processing vendors and responding to operational queries related to case management activities.\nMonitoring case processing timelines and identifying root causes of delays in case reporting and submissions.\nPerforming regular quality reviews of pharmacovigilance cases, including: \nData entry verification\nMedDRA coding review\nNarrative review and quality assessment\nConsistency checks against source documentation\nManaging and tracking corrections, clarifications, and follow-up requests with external partners and vendors.\nReviewing and approving quality control activities for assigned products and studies.\nSupporting pharmacovigilance case reconciliation activities with business partners and external service providers in accordance with Safety Data Exchange Agreements (SDEA) and Pharmacovigilance Agreements (PVA).\nContributing to deviation management activities, including Root Cause Analysis (RCA), CAPA development, and continuous quality improvement initiatives.\nCollaborating closely with Pharmacovigilance Quality, Global Safety Operations, and cross-functional stakeholders.\nRequirements\nAt Excelya, we encourage everyone to be bold, take initiative, and unlock their full potential. We are looking for professionals who share our values and are eager to grow in a dynamic and stimulating environment.\nEducation: Bachelor's degree or higher in Pharmacy, Life Sciences, Nursing, Medicine, or a related scientific discipline.\nExperience : Solid experience in Pharmacovigilance with strong expertise in Case Processing and Case Management.\nTechnical Skills: Hands-on experience with Argus Safety or equivalent safety databases.\nStrong knowledge of global pharmacovigilance regulations and guidelines, including: EMA, FDA, MHRA, PMDA, Health Canada, ICH E2B, MedDRA, GVP, CIOMS\nExcellent MedDRA coding and narrative writing skills. Experience performing quality control and quality review of safety cases. Familiarity with vendor management and outsourced pharmacovigilance activities.\nStrong analytical, organizational, and problem-solving skills, Ability to manage multiple priorities in a fast-paced international environment. Excellent communication skills and ability to collaborate with global teams.\nProficiency in Microsoft Office tools. \nLanguages :\nFluent English (written and spoken).\nBenefits\nWhy join us?\nAt Excelya, we combine a passion for science with the enthusiasm of teamwork to redefine excellence in healthcare.\nHere's what makes us unique:\nWe are a young and ambitious healthcare company, bringing together 900 Excelyates, driven by the goal of becoming the leading mid-sized CRO in Europe, while offering the best employee experience.\nOur \"one-stop provider\" service model-combining full-service, functional service provider, and consulting-allows you to grow through diverse and stimulating projects. By collaborating with leading experts, you will contribute to the development of scientific, operational, and human knowledge, all in service of improving the patient journey.\nExcelling with kindness means evolving in an environment that values your natural talents, encourages boldness, pushes boundaries, and cultivates your potential, so that you can fully contribute to our shared mission.","description_format":"text","description_chars":3915,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)"],"lifecycle":[{"event":"open","at":"2026-10-21T08:02:58Z"},{"event":"close","at":"2026-10-23T17:24:55Z"},{"event":"reopen","at":"2026-11-12T15:23:01Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:1","win:early"],"computed_at":"2026-11-13T00:38:25Z"},"pay":null,"html_url":"https://alion.io/job/excelya-global-case-processing-specialist","json_url":"https://alion.io/job/excelya-global-case-processing-specialist.json","meta":{"generated_at":"2026-11-13T00:38:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1414,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4705},"rest":"https://alion.io/mcp/rest/get_company?id=4705"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexcelya-global-case-processing-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexcelya-global-case-processing-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexcelya-global-case-processing-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/excelya-global-case-processing-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexcelya-global-case-processing-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2983409}},{"tool":"search_jobs","arguments":{"company":"excelya.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2983409},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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