# IT Support Engineer

EXCLUSIVE NETWORKS |Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential. DUTIES AND RESPONSIBILITIES |About the role As part of the Global User Support team, the Senior IT Support Engineer will play a key role in providing advanced technical support, driving operational excellence, and strengthening technical expertise within the team. We are looking

- **Id**: 4226317
- **Url**: <https://alion.io/job/exclusive-networks-it-support-engineer-3>
- **Role**: Support
- **Role family**: Support
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Manila, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T08:01:26Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-13T08:01:26Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5844
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Network Security, Information Security, IT Resellers & VARs

## Company

- **Id**: 53013
- **Name**: Exclusive Networks
- **Domain**: exclusive-networks.com
- **Url**: <https://alion.io/company/exclusive-networks>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 82
- **Open postings**: 20
- **Ghost share**: 0
- **Stale share**: 0.7
- **Repost share**: 0.05
- **Time to fill p50 days**: 36
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **DHCP** — Optional: no
- **DNS** — Optional: no
- **ITSM** — Optional: no
- **Microsoft Entra ID** — Optional: no
- **TCP/IP** — Optional: no
- **VPN** — Optional: no
- **Wi-Fi** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T08:01:26Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 36
- **Reasons**: conf:1, win:early, comp:brand
- **Computed at**: 2026-11-13T09:06:48Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.