Regional Services Engineer - ServiceNow
EXCLUSIVE NETWORKS |Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
DUTIES AND RESPONSIBILITIES |About the role
As a Regional Services Engineer, you will act as a full lifecycle technical consultant and subject matter expert, supporting local Services Engineers across the
Central and Eastern Europe (CEE) Region. You will provide technical leadership, support strategic customer engagements, and help scale professional services capabilities across the organization.
In this role, you will:
Support local Services Engineers on strategic opportunities and customer engagements.
Provide advanced pre-sales and post-sales technical expertise.
Lead workshops, demonstrations, assessments and proof-of-concept activities.
Support large-scale implementations and customer transformation initiatives.
Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.
QUALIFICATIONS AND EXPERIENCE |About you
The ideal Regional Services Engineer - ServiceNow:
Strong consulting and technical services background across enterprise environments.
Experience across both pre-sales and post-sales engagements.
Solution design, architecture and implementation experience.
Strong stakeholder and customer management skills.
Ability to support complex enterprise environments and transformation projects.
Excellent communication and presentation skills, with the ability to translate complex technical topics clearly.
Proven ability to work across multiple countries and cross-functional teams in a regional environment.
Strong sense of ownership, accountability and customer focus.
Ability to develop reusable technical assets, methodologies and best practices.
Fluent in English, both written and spoken. Fluency in the relevant local language is required, depending on the location of application (Polish, Czech, Romanian, Slovak or Slovenian).
WHO ARE EXCLUSIVE NETWORKS? |Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
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If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.