{"id":1382866,"url":"https://alion.io/job/exclusive-networks-solution-engineer-2","title":"Solution Engineer","company":{"id":53013,"name":"Exclusive Networks","domain":"exclusive-networks.com","url":"https://alion.io/company/exclusive-networks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":39000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":511},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T09:06:42Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-30T00:49:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"EXCLUSIVE NETWORKS |Introduction\nExclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.\nOur best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.\nAt Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.\nDUTIES AND RESPONSIBILITIES |About the role\nMaintains high customer satisfaction ratings that meet company standards. Meets project. Implementation targets for timeliness, customer success metrics and customer adoption. Completes required certification, training and development objectives within the assigned time frame.\nReports to the Technical Manager.\nAs the Solution Engineer, you will:\nInstalling and configuring hardware, software, systems, networks, security and product related\nPlanning and undertaking scheduled maintenance upgrades\nTalking to customer’s technical team to determine the nature of any problems they encounter\nResponding to systems and equipment breakdowns 24 x 7 that includes and not limited to replacing part/equipment\nInvestigating, diagnosing and solving computer software and hardware faults\nMaintaining records of hardware and software licences\nProject documentation\nRelated assigned security/networking tasks deemed relevant and needed\nQUALIFICATIONS AND EXPERIENCE |About you\nThe ideal Solutions Engineer:\nGraduate in Computer Science major in networks/security\nMinimum 3 solid years as post sales engineer\nKnowledge on firewall security is a must\nAny security vendor certification is a definite plus\nTeam player spirit and works cohesively\nResilient, independent and always “on the go” mode\nAdaptable to work beyond 9-5, weekends and public holidays (as needed)\nWHO ARE EXCLUSIVE NETWORKS? |Why work for us\nWe are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.\nWe are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.\nWe care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.\nIf you think the open position you see is right for you, we encourage you to apply!\nOur people make all the difference in our success.","description_format":"text","description_chars":3584,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-28T09:06:42Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:20","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/exclusive-networks-solution-engineer-2","json_url":"https://alion.io/job/exclusive-networks-solution-engineer-2.json","meta":{"generated_at":"2026-09-30T01:29:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1077,"day_limit":5000,"remaining_today":3923,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}