# Property Operations Director

Introduction Our US-based real estate and co-living client who specialising in furnished apartments and flexible rental solutions, are seeking an experienced and strategic Manager to lead and manage its ticket management and operational support department. This is a senior leadership position responsible for overseeing the end-to-end ticket management process, ensuring that resident requests, maintenance issues and operational enquiries are handled efficiently and within agreed service levels. The successful candidate will lead a team, establish effective workflows, monitor departmental performance and continuously improve operational processes to support the company's growth. The ideal candidate combines strong people-management skills with operational expertise, a data-driven approach and the ability to build scalable processes in a fast-paced, customer-focused environment. Duties & Responsibilities Key Responsibilities Department Leadership: Take full ownership of the ticket management department, overseeing daily operations, team performance and service delivery. Team Management: Lead, develop and motivate the team, establishing clear responsibilities, performance expect

- **Id**: 3884393
- **Url**: <https://alion.io/job/exclusively-remote-gibor-property-operations-director>
- **Role**: Operations
- **Role family**: Operations
- **Seniority**: head
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: inferred
- **Locations**: South Africa
- **Countries**: ZA
- **Hiring countries**: ZA
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-01T08:52:00Z
- **Last verified at**: 2026-11-01T08:52:00Z
- **Board verified**: no
- **Days open**: 13
- **Description format**: text
- **Description chars**: 3600
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Property Management

## Company

- **Id**: 4521329
- **Name**: Exclusively Remote Gibor
- **Url**: <https://alion.io/company/exclusively-remote-gibor>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Trust

- **Level**: not_scored
- **Days open**: 13

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **South Africa** — Iso: ZA; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T18:58:00Z

## Liveness

- **Score**: 75
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.834
- **P room**: 0.9
- **Age days**: 12
- **Expected fill days**: 30
- **Reasons**: seen:12, win:mid
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.