{"id":3634410,"url":"https://alion.io/job/exclusively-remote-sysops-engineer-2","title":"SysOps Engineer","company":{"id":3864329,"name":"Exclusively Remote","domain":"exclusivelyremote.com","url":"https://alion.io/company/exclusively-remote","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"HIPAA","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-02T20:48:47Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-06T20:56:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Position Overview:\nRemote, full time US (EST) working hours.\nThe SysOps Engineer is responsible for monitoring, maintaining, and responding to AV alerts, system health issues, and infrastructure-related tasks across client environments. This role ensures issues are resolved efficiently or escalated appropriately, while also contributing to automation efforts and system improvements in collaboration with the internal IT team.\nThe ideal candidate will be detail-oriented, process-driven, and comfortable working in a fast-paced MSP environment that serves healthcare clients.\nKey Responsibilities:\n· Monitor and respond to antivirus, security, and system alerts across multiple client environments.\n· Perform day-to-day system administration tasks (Windows Server, Active Directory, backups, patching, etc.).\n· Investigate incidents and perform initial triage before escalating according to SOPs.\n· Collaborate with internal IT and service delivery teams to implement automation, scripts, and monitoring improvements.\n· Document issues, solutions, and recurring trends to improve alert handling and reduce false positives.\n· Maintain compliance with HIPAA, security standards, and internal documentation protocols.\n· 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