{"id":839265,"url":"https://alion.io/job/exfo-account-manager","title":"Account Manager","company":{"id":710262,"name":"EXFO","domain":"exfo.com","url":"https://alion.io/company/exfo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Southampton, United Kingdom","London, United Kingdom","Denmark","Sweden","Netherlands","Germany","France"],"countries":["GB","DK","SE","NL","DE","FR"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":123000,"period":"year","method":"role_country_seniority_unknown","sample_n":379},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-09T01:35:44Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Job Description:\nJob Summary\nThe DCI Account Manager - EMEA will be responsible for developing, coordinating and expanding strategic growth across the EMEA DCI and Submarine markets. The role will create dedicated focus around high fiber count lifecycle deployments, hollow core adoption, submarine deployments and large cross-border infrastructure projects. The successful candidate will work closely with the EMEA Field Sales VP, regional sales teams, the Private Networks team, technical specialists, product line managers, marketing and strategic partners to build market visibility, convert priority opportunities and scale repeatable growth plays across EMEA.\nKey Responsibilities\nDevelop and execute pan-EMEA account plans for priority DCI and Submarine customers, with clear objectives, stakeholder maps, opportunity plans and measurable pipeline outcomes.\nCoordinate strategic engagement across key PAN European DCI accounts.\nExtend DCI coordination into MEA priority accounts.\nIdentify and pursue major DCI infrastructure opportunities in utilities, energy and transport, using successful reference cases.\nMap customer vendors, contractors, deployment partners and broader ecosystem influencers with regional sales teams to improve ownership, access and execution quality.\nWork closely with the Private Networks team to understand hyperscaler influence on DCI projects, including product approvals, timing, report formats, specifications and SLAs.\nTrack key submarine builds, upgrades, consortiums and ecosystem participants to create stronger visibility into hyperscale and telecom consortium opportunities.\nPromote a lifecycle value view that combines EXCHANGE, handheld fiber characterization, RFTM, High Speed and Submarine test solutions.\nSupport workshops, proposals, proof-of-concept activities and executive customer reviews in coordination with technical specialists, PLM and regional account teams.\nMaintain accurate CRM visibility of account plans, contacts, opportunities, next steps, decision criteria and progress against FY27 growth objectives.\nStrategic Focus Areas\nPan-EMEA DCI account ownership and regional coordination across strategic operators and infrastructure providers.\nSubmarine market mapping, consortium visibility and opportunity creation across hyperscale and telecom segments.\nHigh fiber count lifecycle deployment, hollow core deployment adoption and end-to-end assurance positioning.\nEcosystem mapping of contractors, customer vendors, field deployment partners and decision influencers.\nConversion of regional success cases into scalable plays across Europe, the UK, Middle East and Africa.\nRequirements\nSenior sales, account management or business development experience in telecom test and measurement, fiber infrastructure, DCI, submarine networks, optical transport or related technology markets.\nStrong understanding of the EMEA DCI ecosystem, including carriers, fiber infrastructure providers, utilities, transport, energy and pan-regional network operators.\nAbility to manage large multi-country accounts and coordinate cross-border commercial execution with regional sales teams.\nComfortable translating customer requirements into structured internal actions including technical validation, workflow needs, reporting requirements, training and roadmap input.\nStrong working knowledge of fiber characterization, high fiber count deployment, OTDR, RFTM, high-speed Ethernet, monitoring, lifecycle assurance and DCI use cases.\nFamiliarity with CRM discipline, account planning, opportunity management and executive reporting.\nFluent English required; additional EMEA languages are an advantage.\nPreferred Experience\nExisting network of contacts across European DCI operators, carriers, submarine consortia, contractors, utilities or major infrastructure owners.\nExperience selling lifecycle assurance, optical testing, monitoring, automation or fiber deployment solutions into strategic telecom and infrastructure accounts.\nAbility to engage confidently with engineering, operations, architecture, procurement, deployment and executive stakeholders.\nExperience creating partner or ecosystem maps and converting them into practical go-to-market actions.\nSoft Skills\nStrategic, proactive and highly structured account leadership style.\nStrong relationship-building skills across complex multi-country customer organizations.\nHigh level of ownership, curiosity and self-motivation.\nExcellent communication skills, with the ability to simplify technical value propositions for commercial and executive audiences.\nCollaborative mindset and ability to work across regions, functions and reporting lines.\nComfortable operating in a fast-moving growth market with incomplete information and shifting priorities.\nTravel\nWilling and able to travel across EMEA for customer meetings, partner workshops, infrastructure project reviews, technical demonstrations, trade shows and internal alignment sessions. Expected travel approximately 40-50% depending on business needs.\nEXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":5147,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Optical Communications","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-09-12T20:45:37Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-08T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.61,"p_room":0.55,"age_days":55,"expected_fill_days":38,"reasons":["conf:5","velocity","win:tail"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/exfo-account-manager","json_url":"https://alion.io/job/exfo-account-manager.json","meta":{"generated_at":"2026-10-09T03:09:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1548,"day_limit":5000,"remaining_today":3452,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":710262},"rest":"https://alion.io/mcp/rest/get_company?id=710262"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexfo-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexfo-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexfo-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/exfo-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexfo-account-manager"}]}