{"id":2429189,"url":"https://alion.io/job/exfo-production-support-engineer","title":"Production Support Engineer","company":{"id":710262,"name":"EXFO","domain":"exfo.com","url":"https://alion.io/company/exfo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Querétaro, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":103000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6708},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T12:59:43Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nLo que realizará\nA cargo de los proyectos NPI y producto terminado, incluido el análisis DFM; comunicar y coordinar la programación, el resultado de reportes, etc.\nParticiar en el cumplimiento de la metas e iniciativas del departamento. Revisar el desempeño y para subordinar y llevar a la mejora.\nSoporte técnico del producto para producción.\nLiderar y organizar a los miembros del equipo a resolver los problemas técnicos y proporcionar la sugerencia para soluciones a largo término. \nProporcionar soporte para compra, instalación, adquisición y administración de equipo para equipo nuevo y ya existente. Instalar celdas de producción.\nCapacitar y desarrollar a nuevos empleados que sean capaces de completar sus tareas. Entrenar a los miembros del equipo para que puedan realizar el trabajo adecuadamente.\nLiderar/dar soporte/organizar la mejora en rendimiento, reducción de costos y demás actividades de mejora continuar.\nMonitorear, analizar y mejorar la calidad del proceso y productos.\nFormar parte del control de aspectos ambientales para el departamento.\nOtras tareas que se puedan considerar necesarias.\nQué es lo que buscamos\nHabilidades técnicas\nEstar familiarizado con el proceso de fibra óptica, SMT y prueba PCBA, con conocimiento sobre el sistema de administración de calidad, teniendo un registro de rastreo para administración de proyectos y de equipo que son activos.\nAptitudes requeridas\nBalancear prioridades, buen espíritu de equipo, iniciativa, actitud positiva; buenas habilidades para manejo de MS Office; organizado, gran sentido de calidad y orientado a detalles. \nDebe tener\nExperiencia relevante:\nCon 6 años de experiencia, preferentemente en un ambiente de manufactura.\nTener amplia experiencia en fibra óptica.\nRequerimientos de idiomas :\nBuena habilidad de comunicación escrita y hablada tanto en inglés. \nEducación:\nTener un título de ingeniero en electrónica o equivalente.\nEXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":2060,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Optical Communications","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-10-13T08:26:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":44,"reasons":["conf:6","win:early"],"computed_at":"2026-10-13T19:53:12Z"},"pay":null,"html_url":"https://alion.io/job/exfo-production-support-engineer","json_url":"https://alion.io/job/exfo-production-support-engineer.json","meta":{"generated_at":"2026-10-13T19:53:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30438,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":710262},"rest":"https://alion.io/mcp/rest/get_company?id=710262"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexfo-production-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexfo-production-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexfo-production-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/exfo-production-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexfo-production-support-engineer"}]}