{"id":4063161,"url":"https://alion.io/job/exl-assistant-manager-credit-control","title":"Assistant Manager - Credit Control","company":{"id":38016,"name":"EXL","domain":"exlservice.com","url":"https://alion.io/company/exl","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":250,"ghost_share":0,"stale_share":0.968,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-11T08:50:30Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T09:57:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Experienced collections professional with insurance domain knowledge and direct client-facing exposure. Skilled in managing premium collections, account reconciliations, aging review, dispute resolution, cash application coordination, and stakeholder management. Proven ability to collaborate with brokers, insureds, underwriters, and internal teams to ensure timely collections, reduce outstanding balances, and improve cash flow. Strong communication, analytical, and relationship management skills with a focus on service excellence and process compliance.\n Manage and monitor outstanding premium receivables to ensure timely collections.\nConduct regular follow-ups with brokers, insureds, and clients regarding overdue balances.\nBuild and maintain strong relationships with internal and external stakeholders.\nInvestigate and resolve payment discrepancies, unapplied cash, and collection-related queries.\nCoordinate with Underwriting, Finance, Cash Application, and Operations teams to resolve billing and payment issues.\nReview aged debt reports and prioritize collection efforts to minimize outstanding balances.\nMaintain accurate collection notes, account status updates, and audit-compliant documentation.\nPrepare and present collection status, aging reports, and escalation updates to management and clients.\nSupport month-end close activities through timely collection and reconciliation of accounts.\nEnsure adherence to company policies, regulatory requirements, and service-level agreements (SLAs).\nEscalate high-risk or long-outstanding accounts and recommend appropriate action plans.\nParticipate in client meetings and provide professional support for collection-related discussions.\n Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or a related field.\n4-7 years of experience in Collections, Accounts Receivable, Credit Control, or Insurance Operations.\nPrior experience in the Insurance/Reinsurance industry preferred.\nExperience interacting directly with clients, brokers, or external stakeholders.\nStrong understanding of Accounts Receivable (AR), collections processes, reconciliations, and cash application concepts.\nProficiency in MS Excel and financial reporting tools.\nExcellent verbal and written communication skills.\nStrong analytical, problem-solving, and negotiation abilities.\nAbility to manage multiple accounts and meet collection targets within deadlines.\nExperience with ERP systems (e.g., SAP, Oracle) and insurance platforms is an added advantage.\nPreferred Skills:\nStakeholder and client relationship management.\nUnderstanding of insurance premium collection processes.\nAbility to identify and resolve payment disputes efficiently.\nStrong attention to detail and process compliance mindset.","description_format":"text","description_chars":2756,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","AI Consulting & Integration","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-11-11T09:57:05Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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