{"id":3939148,"url":"https://alion.io/job/exl-business-analyst-6","title":"Business Analyst","company":{"id":38016,"name":"EXL","domain":"exlservice.com","url":"https://alion.io/company/exl","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":239,"ghost_share":0,"stale_share":0.983,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-11-06T14:14:35Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T22:25:01Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"EXL is seeking an experienced SmartIQ Developer with 7-8 years of IT experience and strong expertise in designing, developing, and implementing customer communication and digital form solutions using the Smart Communications suite (SmartIQ and SmartCOMM).\nThe ideal candidate will have extensive experience in document generation, intelligent forms, workflow automation, customer correspondence management, and enterprise integrations within Insurance and Banking domains.\nKey Responsibilities\nDesign, develop, and maintain SmartIQ forms, interviews, workflows, and document generation solutions.\nConfigure and develop SmartCOMM templates/layouts/overlays/template selectors/data model for customer communications and correspondence management.\nBuild dynamic forms, questionnaires, business rules, validations, calculations, and conditional logic using SmartIQ.\nDevelop and maintain reusable SmartIQ components and data models.\nCreate and manage document generation outputs in PDF, Word formats.\nCollaborate with business analysts, architects, product owners, and stakeholders to gather requirements and translate them into technical solutions.\nTroubleshoot production issues and provide application support.\nPerform code reviews and ensure adherence to best practices and coding standards.\nParticipate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demos.\nSupport deployment activities across development, testing, UAT, and production environments.\nRequired Skills\nSmart Communications Expertise\nStrong experience with:SmartIQ\nSmartCOMM\n\nExperience in interview design and workflow configuration.\nExpertise in template development and document composition.\nStrong understanding of SmartIQ controls, datasets, entities, attributes, and business rules.\nExperience in SmartIQ form lifecycle management.\nTechnical Skills\nSmartComm\nSmartIQ\nXML / XSLT\nJSON\nREST APIs\n EXL is seeking an experienced SmartIQ Developer with 7-8 years of IT experience and strong expertise in designing, developing, and implementing customer communication and digital form solutions using the Smart Communications suite (SmartIQ and SmartCOMM).\nThe ideal candidate will have extensive experience in document generation, intelligent forms, workflow automation, customer correspondence management, and enterprise integrations within Insurance and Banking domains.\nKey Responsibilities\nDesign, develop, and maintain SmartIQ forms, interviews, workflows, and document generation solutions.\nConfigure and develop SmartCOMM templates/layouts/overlays/template selectors/data model for customer communications and correspondence management.\nBuild dynamic forms, questionnaires, business rules, validations, calculations, and conditional logic using SmartIQ.\nDevelop and maintain reusable SmartIQ components and data models.\nCreate and manage document generation outputs in PDF, Word formats.\nCollaborate with business analysts, architects, product owners, and stakeholders to gather requirements and translate them into technical solutions.\nTroubleshoot production issues and provide application support.\nPerform code reviews and ensure adherence to best practices and coding standards.\nParticipate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demos.\nSupport deployment activities across development, testing, UAT, and production environments.\nRequired Skills\nSmart Communications Expertise\nStrong experience with:SmartIQ\nSmartCOMM\n\nExperience in interview design and workflow configuration.\nExpertise in template development and document composition.\nStrong understanding of SmartIQ controls, datasets, entities, attributes, and business rules.\nExperience in SmartIQ form lifecycle management.\nTechnical Skills\nSmartComm\nSmartIQ\nXML / XSLT\nJSON\nREST APIs\n Bachelor's/Master's in any stream 5-8 years","description_format":"text","description_chars":3831,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","AI Consulting & Integration","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-11-08T11:48:47Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:3","stale_co","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/exl-business-analyst-6","json_url":"https://alion.io/job/exl-business-analyst-6.json","meta":{"generated_at":"2026-11-10T03:05:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7189,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38016},"rest":"https://alion.io/mcp/rest/get_company?id=38016"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexl-business-analyst-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexl-business-analyst-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexl-business-analyst-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/exl-business-analyst-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexl-business-analyst-6"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3939148}},{"tool":"search_jobs","arguments":{"company":"exlservice.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3939148},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}