{"id":3566286,"url":"https://alion.io/job/exl-lead-assistant-manager-2","title":"Lead Assistant Manager","company":{"id":38016,"name":"EXL","domain":"exlservice.com","url":"https://alion.io/company/exl","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":232,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Salesforce Data Cloud","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false},{"name":"Agentforce","optional":true},{"name":"Apex","optional":true},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-10-27T11:47:42Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T12:49:02Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Lead Engineer - Salesforce Marketing Cloud Engagement & Advanced\nExperience Level: 6+ Years\nUpdated Role Overview\nWe are looking for a Lead Engineer - Salesforce Marketing Cloud Engagement & Advanced + Data cloud to design, develop, and support scalable customer engagement solutions across the Salesforce ecosystem. This role requires deep expertise in Marketing Cloud Engagement, strong Data Cloud fundamentals, data architecture, integrations, and marketing automation.\nThe ideal candidate will be a seasoned SFMC professional capable of owning end-to-end marketing technology pipelines, providing subject matter expertise across Marketing Cloud and Data Cloud, driving solution design, and working closely with business, operations, and technology teams to deliver customer-centric engagement programs at scale.\nKey Responsibilities\nMarketing Cloud Engagement Development\nDesign, develop, and maintain solutions across Journey Builder, Automation Studio, Contact Builder, Email Studio, and Mobile Studio.\nBuild dynamic personalization and customer experiences using AMPscript, SSJS, HTML, CSS, and JavaScript.\nDevelop reusable frameworks, templates, content blocks, and technical assets supporting scalable campaign execution.\nConfigure and optimize customer journeys, triggered communications, and automated marketing processes.\nData Cloud & Customer Data Management\nDesign and support Data Cloud data ingestion, harmonization, identity resolution, and audience activation processes.\nWork with Data Streams, Data Model Objects (DMOs), Data Graphs, Calculated Insights, and Unified Individual profiles.\nEnable customer segmentation and activation use cases across Marketing Cloud Advanced and other Salesforce platforms.\nCollaborate with business and analytics teams to translate customer data requirements into scalable Data Cloud solutions.\nData Architecture & Pipeline Ownership\nDesign and manage Data Extensions, customer data models, contact architecture, and segmentation frameworks.\nOwn data ingestion, transformation, quality assurance, and activation pipelines across Marketing Cloud and Data Cloud.\nDevelop and optimize advanced SQL queries for audience creation, reporting, and customer data transformation.\nEnsure data governance, integrity, scalability, and performance across marketing technology solutions.\nIntegrations & Solution Engineering\nDesign and implement integrations between Salesforce platforms and enterprise systems using REST APIs, SOAP APIs, SFTP, webhooks, and native connectors.\nSupport real-time and batch data exchange across CRM, CDP, analytics, and enterprise applications.\nTroubleshoot integration issues, automation failures, and data synchronization challenges.\nPartner with architecture and engineering teams to define scalable Martech solution patterns.\nTechnical Leadership & Subject Matter Expertise\nAct as a subject matter expert for Salesforce Marketing Cloud Engagement and Data Cloud capabilities.\nProvide technical leadership during discovery, solution design, estimation, development, and deployment phases.\nEstablish development standards, review code, and drive platform best practices.\nMentor junior developers and contribute to team capability building.\nStay current with Salesforce product innovations and recommend platform enhancements.\nMandatory Qualifications\nSalesforce Marketing Cloud Expertise\n6+ years of hands-on experience with Salesforce Marketing Cloud Engagement & Advanced.\nUnderstanding and working experience on Flow builder, Data model objects, Asset handling & Tagging.\nStrong experience with Journey Builder, Automation Studio, Contact Builder, Email Studio, and Mobile Studio.\nAdvanced proficiency in AMPscript, SSJS, JavaScript, HTML, and CSS.\nSalesforce Data Cloud Experience\nHands-on experience with Salesforce Data Cloud implementation and configuration.\nExperience working with Data Streams, Data Model Objects (DMOs), Identity Resolution, Calculated Insights, and Audience Activation.\nUnderstanding of customer profile unification, segmentation, and data activation use cases.\nData & SQL Skills\nStrong understanding of customer data architecture and relational data modeling.\nAdvanced SQL expertise including joins, aggregations, data transformations, and query optimization.\nExperience handling large-scale customer datasets and marketing data pipelines.\nIntegration Experience\nProven experience implementing REST and SOAP API integrations.\nExperience integrating Salesforce platforms with CRM, analytics, CDP, and enterprise applications.\nUnderstanding of authentication, security, and API governance best practices.\nTechnical & Leadership Skills\nStrong troubleshooting and root-cause analysis capabilities.\nAbility to independently lead technical workstreams and complex initiatives.\nExcellent communication and stakeholder management skills.\nAbility to translate business requirements into scalable technical solutions.\nPreferred Qualifications\nExperience with Salesforce Sales Cloud, Service Cloud, or Loyalty Management.\nExperience with Salesforce AI tools and applications (Einstein & Agentforce).\nExperience with Enterprise CDPs and customer data management platforms.\nFamiliarity with CI/CD and release management practices for Salesforce Marketing Cloud.\nSalesforce Marketing Cloud Developer Certification.\nSalesforce Data Cloud Consultant Certification.\nSalesforce Marketing Cloud Consultant Certification.\nMarketing Cloud Engagement Development\nDesign, develop, and maintain solutions across Journey Builder, Automation Studio, Contact Builder, Email Studio, and Mobile Studio.\nBuild dynamic personalization and customer experiences using AMPscript, SSJS, HTML, CSS, and JavaScript.\nDevelop reusable frameworks, templates, content blocks, and technical assets supporting scalable campaign execution.\nConfigure and optimize customer journeys, triggered communications, and automated marketing processes.\nData Cloud & Customer Data Management\nDesign and support Data Cloud data ingestion, harmonization, identity resolution, and audience activation processes.\nWork with Data Streams, Data Model Objects (DMOs), Data Graphs, Calculated Insights, and Unified Individual profiles.\nEnable customer segmentation and activation use cases across Marketing Cloud Advanced and other Salesforce platforms.\nCollaborate with business and analytics teams to translate customer data requirements into scalable Data Cloud solutions.\nData Architecture & Pipeline Ownership\nDesign and manage Data Extensions, customer data models, contact architecture, and segmentation frameworks.\nOwn data ingestion, transformation, quality assurance, and activation pipelines across Marketing Cloud and Data Cloud.\nDevelop and optimize advanced SQL queries for audience creation, reporting, and customer data transformation.\nEnsure data governance, integrity, scalability, and performance across marketing technology solutions.\nIntegrations & Solution Engineering\nDesign and implement integrations between Salesforce platforms and enterprise systems using REST APIs, SOAP APIs, SFTP, webhooks, and native connectors.\nSupport real-time and batch data exchange across CRM, CDP, analytics, and enterprise applications.\nTroubleshoot integration issues, automation failures, and data synchronization challenges.\nPartner with architecture and engineering teams to define scalable Martech solution patterns.\nTechnical Leadership & Subject Matter Expertise\nAct as a subject matter expert for Salesforce Marketing Cloud Engagement and Data Cloud capabilities.\nProvide technical leadership during discovery, solution design, estimation, development, and deployment phases.\nEstablish development standards, review code, and drive platform best practices.\nMentor junior developers and contribute to team capability building.\nStay current with Salesforce product innovations and recommend platform enhancements.\nGraduate in Computer Science, Data Science, or related field. 6+ years of experience in data engineering or a related 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