{"id":1621298,"url":"https://alion.io/job/exl-product-owner","title":"Product Owner","company":{"id":38016,"name":"EXL","domain":"exlservice.com","url":"https://alion.io/company/exl","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":65,"ghost_share":0,"stale_share":0.954,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60100,"max":98700,"currency":"USD","period":"year","gross":null,"usd_annual":98700},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true}],"status":"live","first_seen_at":"2026-09-24T19:10:11Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-12T18:42:33Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"As a key member embedded in the Scrum team, you will translate business needs into actionable requirements and user stories, lead documentation efforts, and collaborate closely with engineering, QA, and business stakeholders to deliver high-quality products that solve critical challenges in the US healthcare payment space.\n*Base Pay Range: $60,100 - $98,700\nFor more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits\n Business Analysis: Elicit requirements, map current and future-state processes (As-Is / To-Be), perform gap analysis, and document functional specifications (FSDs) and acceptance criteria.\n\nLead Documentation Efforts: Own the creation and maintenance of detailed documentation, including user stories, functional specifications, and acceptance criteria.\n\nStory Management: Write, refine, and manage user stories in the product backlog, ensuring clarity and alignment with business goals.\n\nSprint Planning & Execution: Collaborate with engineering and Scrum teams to plan sprints, prioritize backlogs, and ensure timely delivery of features.\n\nScrum Team Integration: Act as the voice of the customer within the Scrum team, participating in all agile ceremonies and ensuring continuous alignment between business and technical teams.\n\nValidation Leadership: Coordinate with QA and business users to validate features and ensure they meet acceptance criteria and business expectations.\n\nBusiness Translation: Serve as a liaison between business stakeholders and engineering, translating complex business needs into clear technical requirements.\n\n A Bachelor's degree along with 6+ years of experience as a Business Analyst, Product Owner, or in a similar role within an Agile/Scrum environment.\n\nStrong understanding of Agile methodologies and product lifecycle management.\n\nExcellent communication, documentation, and stakeholder management skills.\n\nExperience with tools such as Jira, Confluence, or similar.\n\nAbility to work cross-functionally and manage multiple priorities in a fast-paced environment.\n\nPreferred Experience:\nExperience with Healthcare IT and claims processing \nSkills and Core Strengths:\nRequirements elicitation, process mapping (As-Is / To-Be), and gap analysis\n\nFunctional specifications (FSDs), acceptance criteria, and data/workflow analysis\n\nTranslating complex business needs into clear, testable technical requirements\n\nUser story writing and refinement, backlog prioritization, and grooming\n\nSprint planning and execution as the voice of the customer within the Scrum team\n\nParticipation in all agile ceremonies and continuous business-technical alignment\n\nAzure DevOps, Jira, Confluence, or equivalent backlog and documentation tools\n\nFamiliarity with data analytics or reporting tools a plus\n\nTeamwork: Working collaboratively with others to achieve common goals and positive results.\n\nContinuous Learning: Creating the environment and processes for ongoing learning at an individual and organizational level.\n\nCustomer Advocate: Keeping the customer top of mind, understanding current and future needs.\n\nManage Change: Leading and enabling the process of change and its effect on individuals and the organization.\n\nWhat We Offer\nEXL Health offers an exciting, fast-paced, and innovative environment, bringing together sharp, entrepreneurial professionals eager to influence business decisions.\n\nFrom your very first day, you get the opportunity to work closely with highly experienced, world-class Healthcare consultants.\n\nYou can expect to learn many aspects of the businesses our clients engage in, along with effective teamwork and time-management skills, key aspects for personal and professional growth.\n\nWe provide guidance and coaching to every employee through our mentoring program, wherein each junior-level employee is assigned a senior-level professional as an advisor.\n\nThe sky is the limit for our team members. The unique experiences gathered at EXL Health set the stage for further growth and development in our company and beyond.\n\nIf you're ready to be more than an employee and join a team where your contributions shape the narrative of innovation, this is your moment. Apply now, and let's embark on a journey where your skills and ambitions find their perfect match. Become a vital part of EXL's mission to redefine what's possible.\n*The posted base salary range is the hiring base salary range for this role. 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