{"id":3971077,"url":"https://alion.io/job/exl-program-manager-project-management-office","title":"Program Manager, Project Management Office","company":{"id":38016,"name":"EXL","domain":"exlservice.com","url":"https://alion.io/company/exl","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":239,"ghost_share":0,"stale_share":0.983,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-11-09T15:26:52Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T22:25:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Summary\nThe Program Manager, PMO will coordinate the planning, coordination, governance, and delivery of cross-functional initiatives across one of our client. Working within the Project Management Office, this role will maintain integrated plans, track milestones and dependencies, coordinate status reporting, support risk and issue management, and give teams clear visibility into priorities, decisions, and next steps.\nThis is a hands-on delivery role for a mid-career professional who can bring structure to complex work, follow through on commitments, and communicate clearly with stakeholders at different levels.\nThe Program Manager will partner closely with project leads, functional teams, and senior stakeholders to support effective governance and timely execution. The role will prepare clear updates on progress, risks, dependencies, resource needs, and decisions, and escalate matters requiring leadership direction.\nBase Compensation Range: USD 60,000 - 80,000\nThe posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.\nFor more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits\nLead medium sized data governance projects. Oversee data governance standards and documentation. Mentor junior team members. Collaborate with other departments.\nKey Responsibilities\nSupport a portfolio of projects and initiatives by maintaining project plans, milestones, deliverables, and status updates.\nCoordinate work across project teams and track scope, sequencing, dependencies, resource needs, risks, actions, issues, and decisions.\nPartner with functional and project leads to document objectives, requirements, workplans, responsibilities, and expected outcomes.\nPrepare and maintain PMO materials, including agendas, action logs, decision logs, risk and issue registers, RACI matrices, dashboards, and leadership updates.\nMonitor progress against agreed plans, follow up on open actions, and identify delays, gaps, or dependencies that may affect delivery and escalate when necessary.\nCoordinate with external partners and vendors, where applicable, to track deliverables, milestones, issues, and dependencies.\nSupport governance meetings by coordinating materials, capturing decisions and actions, and ensuring appropriate follow-through.\nHelp project teams apply consistent planning, reporting, documentation, and change-control practices.\nSupport project readiness, implementation, and transition activities, including communications, training coordination, documentation, and handoff to business owners.\nPrepare concise updates for project sponsors and leadership, highlighting progress, key risks, required decisions, and next steps.\nPromote accountability by maintaining clear ownership, due dates, and follow-up across project activities.\nContribute to continuous improvement of PMO templates, tools, reporting, and ways of working.Qualifications\n\nBachelor's degree or equivalent professional experience\n 8+ years of experience in project management, program coordination, PMO, business operations, transformation, or a related field. or equivalent advanced degree preferred.\nExperience supporting complex cross-functional initiatives involving business operations, technology, data, investment operations, finance, and external vendors. \nStrong strategic planning capabilities with a demonstrated ability to convert business priorities into actionable programs and measurable results.\nStrong organizational skills and attention to detail, with the ability to manage multiple priorities, deadlines, and stakeholders.\nAbility to develop and maintain project plans, trackers, dashboards, status reports, risk and issue logs, and decision records.\nProven ability to partner with executive leadership and influence decision-making across diverse stakeholder groups.\nStrong written and verbal communication skills, including the ability to summarize complex information clearly and concisely.\nSound judgment in identifying issues, escalating risks, and keeping work moving in a matrixed environment.\nCollaborative and proactive working style, with a strong focus on follow-through and practical problem solving.\nProficiency with Microsoft PowerPoint, Excel, Word, Teams, and project-management or collaboration tools.\nExperience in insurance, reinsurance, asset management, financial services, or another regulated industry is helpful but not required.\nComfort working in a fast-paced, growing organization where priorities may evolve and Program Managers are expected to operate independently, solve problems pragmatically, and work across organizational boundaries.\nExperience with Agile methodologies; PMP certification preferred.\n Graduate in Computer Science, Data Science, or a related field. 3-4 years of experience in data governance or data management.","description_format":"text","description_chars":5539,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":8,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","AI Consulting & Integration","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-11-09T16:09:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-10T00:53:47Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/exl-program-manager-project-management-office","json_url":"https://alion.io/job/exl-program-manager-project-management-office.json","meta":{"generated_at":"2026-11-10T00:53:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1943,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38016},"rest":"https://alion.io/mcp/rest/get_company?id=38016"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexl-program-manager-project-management-office"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexl-program-manager-project-management-office"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexl-program-manager-project-management-office"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/exl-program-manager-project-management-office\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexl-program-manager-project-management-office"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3971077}},{"tool":"search_jobs","arguments":{"company":"exlservice.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3971077},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}