Salary
≈ $17k – $40k per year (Estimated)
Location
In office (Gurgaon)
Seniority
Senior · 12+ years exp
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Sep 27, 2026. EXL scores B on the Alion truth index.
Overview
Company
Impact
Profile match
EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.
Top 5 Responsibilities
- Architect and implement the AI Gateway. Design and build an Azure-native LLM gateway in C# providing unified ingress across multiple model providers (Azure OpenAI, Azure AI Foundry models, and others) - covering intelligent routing, fallback/load balancing, rate limiting and token-quota enforcement, semantic caching, and centralized API key/secret management. Reference the LiteLLM feature set as the functional bar to hit.
- Build the observability and governance layer. Implement request/response tracing, prompt/completion logging, token and cost metering, and latency dashboards - the Langfuse-equivalent half of the stack - using Azure Monitor, Application Insights, OpenTelemetry, and APIM's native LLM logging/token-metric policies (or a self-hosted Langfuse instance where warranted).
- Deliver multiple Agentic AI PoC scenarios. Using C# and the Microsoft Agent Framework, build a portfolio of distinct agentic patterns (single-agent tool use, multi-agent orchestration, human-in-the-loop workflows, RAG-grounded agents) mapped to real client business use cases - not one deep PoC, but several breadth-covering scenarios that demonstrate different capabilities.
- Own technical delivery on client engagements end-to-end. Run architecture proposals, hands-on build, live demos, and production-readiness assessments directly with client technical stakeholders; translate ambiguous business asks into scoped, demoable agentic scenarios.
- Package the work as reusable engineering assets. Turn the gateway and agent scenarios into templates, SDKs, or IaaC that can be re-deployed across environments rather than rebuilt from scratch each time - even though this is a client-facing role, the artifacts should outlive any single client environment.
Top 5 Required Skills / Background
- Deep C#/.NET engineering background (12-15+ years). Production-grade API/service development, async patterns, dependency injection, testing discipline, and comfort operating without a large surrounding platform team.
- Hands-on Azure platform expertise. Azure API Management (including GenAI/LLM-specific policies: token-limit, token-metric, semantic-caching), Azure OpenAI / Azure AI Foundry, Azure Monitor / Application Insights, Key Vault, and either Azure Functions/App Service or AKS for hosting gateway services.
- Working knowledge of LLM gateway and observability platforms. Familiarity with LiteLLM, Langfuse, or comparable tools (Portkey, Kong AI Gateway) - not to operate them directly, but to translate their proven patterns (routing, fallback, semantic caching, token metering, tracing) into an Azure/C# implementation.
- Microsoft Agent Framework experience, or a direct path into it. Hands-on work with MAF, or strong prior experience in Semantic Kernel and/or AutoGen (MAF's predecessors) - multi-agent orchestration, tool/function calling, thread/state management, and ideally MCP/A2A protocol exposure.
- Client-facing solution engineering track record. Demonstrated ability to architect, prototype, and present technical PoCs directly to enterprise client stakeholders, defend design trade-offs live, and adapt scope under engagement time pressure.
Top 5 Required Skills / Background
- Deep C#/.NET engineering background (12-15+ years). Production-grade API/service development, async patterns, dependency injection, testing discipline, and comfort operating without a large surrounding platform team.
- Hands-on Azure platform expertise. Azure API Management (including GenAI/LLM-specific policies: token-limit, token-metric, semantic-caching), Azure OpenAI / Azure AI Foundry, Azure Monitor / Application Insights, Key Vault, and either Azure Functions/App Service or AKS for hosting gateway services.
- Working knowledge of LLM gateway and observability platforms. Familiarity with LiteLLM, Langfuse, or comparable tools (Portkey, Kong AI Gateway) - not to operate them directly, but to translate their proven patterns (routing, fallback, semantic caching, token metering, tracing) into an Azure/C# implementation.
- Microsoft Agent Framework experience, or a direct path into it. Hands-on work with MAF, or strong prior experience in Semantic Kernel and/or AutoGen (MAF's predecessors) - multi-agent orchestration, tool/function calling, thread/state management, and ideally MCP/A2A protocol exposure.
- Client-facing solution engineering track record. Demonstrated ability to architect, prototype, and present technical PoCs directly to enterprise client stakeholders, defend design trade-offs live, and adapt scope under engagement time pressure.
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