Long applicationsign-up on Oracle

Wifi Engineer

EXL • Business Process Outsourcing (BPO) • AI Consulting & Integration • 1 day ago

Smart Apply

Similar jobs

1,666,841open jobs

99,927companies

256,276added this week

Browse all

Location

In office (Mexico City)

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 14, 2026. EXL scores B on the Alion truth index.

Overview

Company

Impact

Profile match

EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.

exlservice.com • HQ: New York, United States • AI Consulting & Integration • Analytics & BI Consulting • Business Process Outsourcing (BPO) • 5000+ employees • Est. 1999

Tech stack of EXL

Scope of role for WIFI contractor position: Hope this is sufficient.

Primary Responsibility is to support all WIFI severity incidents globally and provide expertise in resolution.
Have Strong working knowledge of Wi-Fi infrastructure - Juniper/MIST would be preferred.
Working with other IT teams including Incident Management during crisis and represent Connectivity.
Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
Drive down infrastructure service outages and repeat failures.
Present during Post Incident Reviews.
Ensure global standards are set and adhered to.
Work with Service Providers, ensuring contractual service is delivered and work with them on Continuous Improvement.
Strong technical skills for handling Wi-Fi Incidents
Strong understanding of Data Networks Topologies and protocols.
Drive to improve the services we provide to our business.
Need to be a good team player and able to collaborate at all levels.
Experience of Working to ITIL/Agile Standards/Framework.
Strong communication skills and be able to communicate at all levels within the business

Deliverables.

Help support MTTR reduction.
Reduce the number of WIFI related incidents/tickets.
Help and consolidate WIFI process in the team.
Share WIFI knowledge with wider team.

Primary Responsibility is to support all WIFI severity incidents globally and provide expertise in resolution.
Have Strong working knowledge of Wi-Fi infrastructure - Juniper/MIST would be preferred.
Working with other IT teams including Incident Management during crisis and represent Connectivity.
Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis.
Drive down infrastructure service outages and repeat failures.
Present during Post Incident Reviews.
Ensure global standards are set and adhered to.
Work with Service Providers, ensuring contractual service is delivered and work with them on Continuous Improvement.
Strong technical skills for handling Wi-Fi Incidents
Strong understanding of Data Networks Topologies and protocols.
Drive to improve the services we provide to our business.
Need to be a good team player and able to collaborate at all levels.
Experience of Working to ITIL/Agile Standards/Framework.
Strong communication skills and be able to communicate at all levels within the business

Wifi Engineer

Free account

Stop reading job ads. Get the ones that fit.

One free account turns this page into a shortlist built around your stack, your level and your pay.

Match on every job. Stack, seniority, pay and location, scored against your profile.

1,666,841 open roles. Read straight off company career pages, refreshed every day.

Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.

3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.

Create a free account Continue with Google

Free forever. No card. Under a minute.