{"id":3705914,"url":"https://alion.io/job/exness-business-systems-analyst-know-your-customer","title":"Business Systems Analyst (Know Your Customer)","company":{"id":56887,"name":"Exness","domain":"exness.com","url":"https://alion.io/company/exness-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Limassol, Cyprus"],"countries":["CY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"BPMN","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"UML","optional":false},{"name":"C#","optional":true},{"name":"C++","optional":true},{"name":"Go","optional":true},{"name":"JavaScript","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-03T20:44:01Z","employer_posted_date":null,"last_verified_at":"2026-11-03T20:44:01Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Why this role matters\nA Business Systems Analyst is responsible for defining system requirements to ensure they meet end-user needs. The role involves analyzing system functions to determine their objectives, identifying optimal operations and procedures, and ensuring they are carried out efficiently. In addition, a BSA designs innovative IT solutions aimed at enhancing business efficiency and productivity. This includes developing high-level system designs, estimating implementation costs, specifying system operations, and defining how data will be presented to end users.\nThe role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.\nWhat you'll actually do\nLeads end-to-end requirements elicitation and impact analysis, using diverse techniques to address business needs, non-functional requirements, exceptions, and edge cases.\nMaintains clear, up-to-date specifications as the main point of contact for clarification.\nIdentifies and proposes product solutions by combining product expertise, UX insights, and data-driven analysis of user behavior.\nResolves conflicting stakeholder interests through structured dialogue and compromise\nSynthesizes input from multiple sources to drive clarity in complex or ambiguous situations\nIndependently manages communication with stakeholders; ensures shared understanding of scope and goals\nOwns end-to-end story refinement; ensures completeness, consistency, and test coverage of requirements\nCreate with architects the architectural vision of the solution; define key components, interfaces, and data flows to ensure technical feasibility and alignment with business goals. Recommends appropriate technologies to meet business needs effectively\nProactively supports dev and QA, ensures shared understanding and removes ambiguity during implementation\nCoordinates UAT activities; ensures test cases align with business goals and requirements\nIndependently works with multiple data sources (structured/unstructured); performs analysis to support key business decisions\nLeads feature and project delivery within a single team; manages scope, timeline, and communication with stakeholders. Works closely with product owners to ensure alignment on priorities and requirements\nSupports end users by preparing user-facing documentation and conducting training or onboarding sessions as needed\nWho we're looking for\nBachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field.\n5+ years of experience in software development as a System or Technical Business Analyst\nRelevant business domain knowledge\nStrong knowledge of requirements management and its modern techniques such as Use Cases or User Stories\nHands-on experience in designing solutions from scratch\nUnderstanding of non-functional requirements and their role in software development processes\nGreat understanding of integration processes and the ability to design integration schemas involving multiple systems with different types of integration mechanisms (using Kafka)\nStrong knowledge in business processes and notations such as BPMN and UML\nStrong knowledge of Web Services and REST API, HTTP, microservices architecture\nStrong knowledge of SQL and databases\nUnderstanding of basic concepts of UI/UX\nKnowledge of the fundamentals of the theory of algorithms, database theory, systems theory, system analysis information security\nEnglish level B2+\nNice to have\nWorking knowledge of Python, Java, Golang, JavaScript, C#, and C++ for analysis purposes.\nHands-on experience with ML/GenAI products (e.g. bots, virtual assistants, platforms for building them, customer support automation, etc.).\nExperience with independent data analysis and the ability to write simple scripts in programming languages would be a strong plus.\nWhat we offer along the way\nCompetitive salary and annual performance bonus\nFull relocation support for you and your family - flights, housing, visas, and legal assistance included\nTop-tier health insurance with full family coverage - medical, dental, vision, mental health - plus life insurance for peace of mind\nUnlimited learning opportunities: external courses, English lessons, career and leadership development\nEducation allowance covering school and kindergarten fees\n21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave\nEmployee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones\n\"Get to know Team\" trips - meet colleagues across our global hubs, along with company-wide offsites that raise the bar\nEmployee share scheme - grow with us\nBranded MINI Cooper Countryman company car and private parking\nFree in-house sports clubs, Sanctum Club gym access, and jet skis\nAccess to a Corporate doctor\nExclusive discount program with cafes, gyms, and local services\nExpat tax perks: up to 50% income tax exemption\nSupport with the naturalisation process for relocated employees\nAt Exness, we know that changing jobs - and changing countries - is a big step. That's why relocation with Exness is different. We make it smooth, supported, and truly life-changing.\nWhat your journey looks like\nIntro call with Recruiter (30 minutes)\nTech interview & Live-coding (90 minutes)\nBehavioural interview (60 minutes)\nPlease apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.\nTo help us manage this process securely, please do not share this job link externally.\nThank you!","description_format":"text","description_chars":5600,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Annual leave","Health insurance","Life insurance"],"hiring_locations":[{"name":"Cyprus","iso":"CY","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Online Brokerage & Trading Platforms","Forex & CFD Brokers"],"lifecycle":[{"event":"open","at":"2026-11-03T21:04:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["seen:2","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/exness-business-systems-analyst-know-your-customer","json_url":"https://alion.io/job/exness-business-systems-analyst-know-your-customer.json","meta":{"generated_at":"2026-11-06T09:34:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56887},"rest":"https://alion.io/mcp/rest/get_company?id=56887"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexness-business-systems-analyst-know-your-customer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexness-business-systems-analyst-know-your-customer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexness-business-systems-analyst-know-your-customer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/exness-business-systems-analyst-know-your-customer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexness-business-systems-analyst-know-your-customer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3705914}},{"tool":"search_jobs","arguments":{"company":"exness.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3705914},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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