{"id":2903609,"url":"https://alion.io/job/exo-edge-noc-engineer","title":"NOC Engineer","company":{"id":3808112,"name":"EXO Edge","domain":"exoedge.com","url":"https://alion.io/company/exo-edge","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":206},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-03-24T00:00:00Z","employer_posted_date":"2026-03-24","last_verified_at":"2026-10-22T03:03:56Z","board_verified":true,"closed_at":null,"days_open":212,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":211},"description":"At EXO Edge, we hire individuals who are fun-loving, embrace life, and are ambitious. We are defined by our core values: Team Results, Accountability, and Quality (TRAQ). If these values resonate with you and you’re excited to join our journey, please review the job description below: We are seeking a detail-oriented and experienced Network Engineer to join our IT team. As a Network Engineer, you will be responsible for managing customer enquiries, complaints, and requests in a responsive and professional fashion, along with providing quality support to the customer base through updating and resolving issues in a professional manner within predefined SLAs. What to expect in your journeyTo be an active member of the NOC team by supporting overall goals to achieve realistic outcomes.\nTo take the lead in initial troubleshooting and diagnosis of all faults using client troubleshooting tools and monitoring systems\nResponsible for opening tickets and following correct incident management procedures to own, track, report, document, and manage faults to resolution.\nInstall, commission, and test equipment on customer premises.\nParticipation in the 24/7 shift rotational.\nThe Tier 1 Engineer will be liaising with both internal and external interfaces to ensure the client network is delivering as per service level agreements. What you bring to the table\nEducated to degree level or 1 - 2 years networking experience, ideally in a telecommunications environment, but similar experience in an enterprise environment will also be considered.\nCCNA certification or similar industry-recognized IP/Ethernet certification is preferable but not essential, and equivalent experience will be considered.\nB.Tech, BCA, B. Sc. Computer Science or relevant. Technically sound in:\nTechnical support/service desk experience and previous NOC experience are required.\nKnowledge of ITIL is desirable.\nGeneral understanding of telecoms transmission/networking principles. About EXO Edge EXO Edge is a leading provider of Technology, Accounting, Legal, and Business Support Services to the global Real Estate industry. We specialize in building managed services capabilities for the Property Management industry, primarily in the US, and currently serve 10 of the top 20 Property Management companies. Our Service Delivery Centre is based in Mohali with a team of over 1200 professionals.\nCorporate Website: www.exoedge.com\n• Connect with us:  If this doesn't align with your goals, please share it with someone who might benefit from it. Thank you!","description_format":"text","description_chars":2556,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Web Development Services","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-20T07:20:34Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.157,"p_room":0.28,"age_days":211,"expected_fill_days":27,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/exo-edge-noc-engineer","json_url":"https://alion.io/job/exo-edge-noc-engineer.json","meta":{"generated_at":"2026-10-22T05:11:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5952,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3808112},"rest":"https://alion.io/mcp/rest/get_company?id=3808112"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexo-edge-noc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexo-edge-noc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexo-edge-noc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/exo-edge-noc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexo-edge-noc-engineer"}]}