{"id":3030921,"url":"https://alion.io/job/exotel-software-engineer-2-billing","title":"Software Engineer - 2 (Billing)","company":{"id":3284,"name":"Exotel","domain":"exotel.com","url":"https://alion.io/company/exotel","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"ArgoCD","optional":false},{"name":"GitOps","optional":false},{"name":"Go","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"MySQL","optional":false},{"name":"PHP","optional":false},{"name":"Rest API","optional":false},{"name":"ElasticSearch","optional":true},{"name":"Grafana","optional":true},{"name":"Jenkins","optional":true},{"name":"Loki","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-21T17:56:32Z","employer_posted_date":null,"last_verified_at":"2026-10-21T17:56:32Z","board_verified":false,"closed_at":null,"days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"About Exotel:\nExotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel's cloud-based product suite powers 50 million daily engagements across voice, video, and messaging channels. Exotel serves over 6000 companies across 60+ countries, including India, SE Asia, the Middle East, and Africa.\n\nTech @ Exotel\nExotel Engineering builds fault-tolerant, scalable, and real-time distributed systems.\nOur tech stack includes Golang, Java, PHP, MySQL, Apache Kafka, Kubernetes, Beanstalkd, and Elasticsearch.\nWe follow best practices in clean abstractions, loosely coupled services, and DevOps-driven operations.\nWe strongly believe in you build it, you own it.\n\nTeam IPO Readiness:\nThe IPO Readiness pod owns Exotel's billing and revenue platform — real-time call/SMS billing, balance deduction, invoicing, payment processing, and credit control. The platform handles approximately 200k transactions per minute across Voice, Messaging, and other Exotel solutions.\n\nRole: Member of Technical Staff II \nAs an MTS-II on IPO Readiness, you will design, build, and integrate components across the billing platform and support IPO-readiness initiatives (controls, monitoring, automation). You will work on feature delivery, production support, and cross-system integrations with ERP (Business Central), payment gateways, and the Zuora migration path.\n\nKey Responsibilities:\n\nPlatform Development & Integration:\n• Develop and maintain microservices and batch jobs in Golang, Java, or PHP\n• Build and extend REST APIs and Kafka consumers/producers for billing events, sync flows, and fallback pipelines.\n\nMust-Have Skills:\n• Strong computer science fundamentals (data structures, algorithms).\n• Proficiency in at least one of: Golang (preferred), Java, or PHP.\n• Experience building scalable distributed systems and event-driven architectures.\n• Hands-on MySQL — schema design, query tuning, replication awareness.\n• Experience with Apache Kafka and asynchronous processing (consumers, lag, fallback/retry patterns).\n• Kubernetes basics — pods, deployments, namespaces, ArgoCD or equivalent GitOps.\n• DevOps mindset — you build it, you own it; comfortable with logs, metrics, and incident triage.\n\nGood-to-Have Skills:\n• Exposure to billing, invoicing, payments, or ERP integrations (Zuora, Business Central, Razorpay).\n• Experience with Beanstalkd, Jenkins, Prometheus/Grafana/Loki.\n• Scripting in Python for ops automation and report generation.\n• Familiarity with ITGC/SOX-style controls and audit documentation.\n\nExperience: 2–5 years\nLocation: Bangalore (On-site)","description_format":"text","description_chars":2651,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-21T20:09:15Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.844,"p_room":0.9,"age_days":16,"expected_fill_days":30,"reasons":["seen:16","velocity","win:mid"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/exotel-software-engineer-2-billing","json_url":"https://alion.io/job/exotel-software-engineer-2-billing.json","meta":{"generated_at":"2026-11-07T12:23:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13776,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3284},"rest":"https://alion.io/mcp/rest/get_company?id=3284"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexotel-software-engineer-2-billing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexotel-software-engineer-2-billing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexotel-software-engineer-2-billing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/exotel-software-engineer-2-billing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexotel-software-engineer-2-billing"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3030921}},{"tool":"search_jobs","arguments":{"company":"exotel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3030921},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}