{"id":1969094,"url":"https://alion.io/job/expedia-group-associate-account-manager-ii","title":"Associate Account Manager II","company":{"id":1763687,"name":"Expedia Group","domain":"expediagroup.com","url":"https://alion.io/company/expediagroup-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":23,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany","Innsbruck, Austria"],"countries":["DE","AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":53500,"max":75000,"currency":"EUR","period":"year","gross":null,"usd_annual":84395},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T18:30:31Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-18T07:59:09Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.\nHere, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.\nRole Summary\nCoaches and supports customers* to be more successful on the company's platform, increasing value through comprehensive commercial conversations and interactions.\nExperience\n0-2 years\nEducation\nBachelor's or equivalent experience\nFunctional/ Technical Skills\nFluent in German\nProficiency in English\nProficient communicator\nGrowing knowledge of sales techniques\nSome account management experience preferred\n Role Expectations\nBegins developing relationships with customer* or their account team, including key buyers/decision makers.\nAssists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer* account.\nDevelops understanding of customer’s* business issues through appropriate organization channels.\nRecommends products, services, and insights that will meet customer* needs.\nCompletes basic account plans that outline tactics to acquire and/or maintain business.\nAcquires a basic understanding of how the department operates and fits into the larger organization.\nDevelops awareness of the policies, practices, trends, and information (including competitor information) that impact the organization and its customers*.\nDevelops a basic understanding of the financial impact of decisions/solutions on the organization and its customers*.\nGuides accounts to valuable insights and presents insights that can benefit account and organization.\nGathers data/information on potential ideas and solutions to address a business need.\nMay document components of a business case for change at the direction of more senior colleagues.\nDevelops a working knowledge of the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers.\nLearns when to partner with legal resources to modify or adjust standard contract terms.\nLearns the contract negotiation process and how to complete contractual arrangements.\nExchanges simple information in straightforward situations to gain the support of others.\nProactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties.\nAssists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement.\nIdentifies the key stakeholders in decision making for the account.\nDevelops understanding of standard offerings and major areas of expertise.\nBuilds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.\nDevelops a broad understanding of competitors’ standard products and services.\nUnderstands the value and application of products, technologies, and offerings to accounts and organization.\nUnderstands the importance of developing rapport and maintaining ongoing business relationships with colleagues and external customers*.\nLearns about customer's* key leaders/decision makers from internal customer relationship management system.\nDevelops basic understanding of customer's* industry and competitive market and/or uses company's tools to access market-specific information and insight.\nAttends meetings with customers* to understand needs and expectations.\nLearns the metrics to assess the performance of products, services, and solutions against customer* needs/expectations.\nDevelops key value proposition statements, case studies, or uses proof points to demonstrate the value of the company’s products, services, and solutions.\nThe total cash range (inclusive of base salary and variable incentive target) for this position in Munich is €53,500.00 to €75,000.00. Employees in this role have the potential to increase their pay up to €85,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.\nThe total cash range (inclusive of base salary and variable incentive target) for this position in Innsbruck is €56,000.00 to €78,500.00. Employees in this role have the potential to increase their pay up to €89,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.\nBenefits and perks\nExpedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.\nYou can find the benefits for this location and any collective agreement that may apply here.\nAccommodation requests\nExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request athttps://expedia.service-now.com/askeg?id=job_accommodation.\nAbout Expedia Group\nExpedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.\nImportant notice\nEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.\nEqual Opportunity\nExpedia is committed to creating an inclusive work environment with a diverse workforce. 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