{"id":1459578,"url":"https://alion.io/job/expeditors-international-customer-services-representative-customs","title":"Customer Services Representative- Customs","company":{"id":4803,"name":"Expeditors International","domain":"expeditors.com","url":"https://alion.io/company/expeditors","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":23,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Louis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-28T21:31:58Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-20T17:37:26Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"We take care of our employees, and they take care of our customers!\nBecome a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.\nOur Mission\nWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!\n Major Duties and Responsibilities\nEnsure smooth and timely customs process flow\nEnsure accurate and timely data entry into our operational system\nTrack and Trace Custom files and reporting\nEnsure accurate and timely client billing\nUnderstand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer?s instructions and expectations.\nTransfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration\nAssist with verification of customs declaration information and the submission of such to the customs authority\nEnsure compliance at all times to regulations\nGood knowledge of customs brokerage process, customs legislation - especially with regards to classification, valuation and origin\nUnderstanding of ocean, road and air documentation process\nEffective interpersonal skills\nPro-active approach, strong organizational and computer skills\nGood computer skills (MS Excel, MS Word)\nFluent in English\nReporting Structure\nCustoms Brokerage Lead Agent, Supervisor and Manager\nExpeditors offers excellent benefits:\nPaid Vacation, Holiday, Sick Time\nHealth Plan: Medical\nLife Insurance\nEmployee Stock Purchase Plan\nTraining and Personnel Development Program\nGrowth opportunities within the company\nEmployee Referral Program Bonus","description_format":"text","description_chars":2638,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-29T11:34:14Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.518,"p_room":0.9,"age_days":21,"expected_fill_days":32,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/expeditors-international-customer-services-representative-customs","json_url":"https://alion.io/job/expeditors-international-customer-services-representative-customs.json","meta":{"generated_at":"2026-10-20T18:29:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21323,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4803},"rest":"https://alion.io/mcp/rest/get_company?id=4803"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexpeditors-international-customer-services-representative-customs"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexpeditors-international-customer-services-representative-customs"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexpeditors-international-customer-services-representative-customs"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/expeditors-international-customer-services-representative-customs\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexpeditors-international-customer-services-representative-customs"}]}