{"id":3350469,"url":"https://alion.io/job/expeditors-international-engineer-i-global-technology-technology-services-it-engineer-software-engineer-system-engineer","title":"Engineer I - Global Technology - Technology Services (IT Engineer / Software Engineer / System Engineer)","company":{"id":4803,"name":"Expeditors International","domain":"expeditors.com","url":"https://alion.io/company/expeditors","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":30,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-31T05:58:55Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":43},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Active Directory","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Incident Management","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:12:49Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T12:27:21Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We take care of our employees, and they take care of our customers!\nBecome a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.\nOur Mission\nWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!\n Join a dynamic and talented Global Technology team working to support and improve Expeditors’ regional technology operations across endpoint management and regional data center environments.\nThe Engineer I - Global Technology - Technology Services is responsible for supporting and administering Windows endpoint technologies across the geography, while also managing regional data center operational activities, vendor coordination, hardware procurement, remote hands services, billing, circuits, and infrastructure support.\nThis role works closely with Global end point system team, local GT teams, vendors, and regional leadership to ensure endpoint devices and regional data centers remain secure, compliant, stable, scalable, and aligned with global standards.\nThe right candidate is self-motivated, technically strong, service-oriented, and able to manage both hands-on technical support and operational coordination. This position requires strong troubleshooting ability, project coordination, vendor management, communication skills, and the ability to work across multiple teams and time zones.\nJob Responsibilities\nProvide Tier 2 support for endpoint issues, including troubleshooting, root cause analysis, and escalation resolution\nManage endpoint lifecycle, including OS deployment (SCCM, Intune, Autopilot), application deployment, patching, and compliance monitoring\nMaintain and enhance endpoint environments through automation, policy enforcement, and continuous improvement initiatives\nSupport Windows 11 environments, Active Directory, Intune, Group Policy, and Mobile Device Management solutions\nMonitor endpoint health, deployment success, and adherence to cybersecurity and global standards\nCollaborate with CHQ,GCC, GEO teams to support global rollouts, compliance, and infrastructure initiatives\nSupport project delivery across endpoint and data center domains, ensuring alignment with global standards\nProvide guidance to regional teams on endpoint support processes and best practices\nMonitor operational risks, driving continuous service improvement\nCoordinate RDC operations, including remote hands services, hardware installations, moves, and changes\nManage vendor relationships across hardware, circuits, and software licensing, including procurement, renewals, and billing validation\nHandle hardware ordering and circuit provisioning for RDC environments\nMaintain accurate data center asset records, rack layouts, and capacity planning (power, cooling, space)\nEnsure operational stability of RDC environments and coordinate issue escalation with internal teams and vendors\n Knowledge\nExpeditors’ systems architecture and infrastructure standards\n Expeditors’ endpoint management standards and processes\nInfrastructure as Code (IaC) concepts and automation-driven operational practices.\nSource control and version management concepts, including Git and GitHub\nCloud platform fundamentals\nMonitoring, reporting, and operational health management principles.\nModern endpoint engineering practices, including configuration as code, automated deployments, and policy-driven management\nChange management, incident management, and problem management methodologies\nCybersecurity policies, controls, and endpoint compliance requirements\n Windows client operating systems, especially Windows 11\n Microsoft Intune administration/SCCM / Microsoft Endpoint Configuration Manager\n Autopilot deployment and endpoint provisioning\n Active Directory\n Group Policy\n Connected Cache\n PowerShell scripting\n Operating system deployment tools, WIM images, driver packages, and application deployment methods\n Endpoint patching and compliance monitoring\n Data center administration principles\n RDC operational processes, including access, vendor engagement, remote hands, and hardware handling\n Data center infrastructure basics, including rack space, power, cooling, UPS, HVAC, fire response systems, and environmental monitoring\n Hardware ordering, software licensing, circuit ordering, vendor management, and billing coordination\n Expeditors operations, logistics, business processes, and regional support model\nSkills\nStrong troubleshooting and diagnostics capability\nStrong analytical and problem-solving skills\nEffective technical communication with both technical and non-technical audiences\nExperience developing automation solutions using PowerShell and/or Python.\nAbility to analyze operational processes and identify opportunities for automation and efficiency improvements.\n Experience using Git-based source control repositories for script and configuration management.\nAbility to design and maintain repeatable, standardized deployment processes\nEndpoint deployment and administration\nPowerShell scripting and automation\n Documentation and process development\nTraining and knowledge sharing\n Organization and prioritization\nCustomer service mindset\nAbility to work in a fast-paced, global environment\nAbility to manage multiple initiatives across endpoint and infrastructure support areas\nAbility to coordinate with global, regional, and local teams across time zones\nVendor management and commercial coordination\nProject management and coordination across multiple stakeholders\nDesired Qualifications\nPreferred Bachelor’s Degree in Information Systems, Computer Science, Engineering, or a related technical field\n2+ years of administrative experience with Windows endpoints, SCCM, Intune, and endpoint support\n1+ years of experience in data center, infrastructure, vendor coordination, or regional technology operations preferred\nExperience managing technical projects involving multiple stakeholders\nExperience working in a regional or global technology support environment preferred\n Expeditors offers excellent benefits:\nPaid Vacation, Holiday, Sick Time\nHealth Plan: Medical Insurance\nEmployee Stock Purchase Plan\nTraining and Personnel Development Program\nGrowth opportunities within the company\nEmployee Referral Program Bonus\n**This role offers flexibility and can be based in Singapore, Shanghai, or Shenzhen **","description_format":"text","description_chars":7274,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Customs Brokerage"],"lifecycle":[{"event":"open","at":"2026-10-27T18:24:25Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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