{"id":1139581,"url":"https://alion.io/job/expeditors-international-logistics-coordinator-customs-brokerage-4","title":"Logistics Coordinator - Customs Brokerage","company":{"id":4803,"name":"Expeditors International","domain":"expeditors.com","url":"https://alion.io/company/expeditors","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":23,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Chesapeake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-22T21:40:23Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T10:28:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder\nGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.\n15,000 trained professionals\n250+ locations worldwide\nFortune 500\nGlobally unified systems\n Position Summary\nThe Logistics Coordinator in the Customs Brokerage department is responsible for identifying and understanding customer transportation needs while ensuring the timely, accurate, and compliant movement of freight and information. This role serves as a critical link between customers, transportation providers, government agencies, and the Expeditors network, coordinating customs clearance activities and transportation services to support uninterrupted supply chains. Success in this role requires a customer-focused mindset, strong attention to detail, problem-solving abilities, and excellent communication skills.\nKey Responsibilities\nReceive, review, prepare, and process transportation, customs, and regulatory documentation, including house and master air waybills, commercial invoices, and customs entry documents.\nPrepare and submit customs entries while ensuring compliance with import/export regulations, customer requirements, and company procedures.\nCoordinate transportation orders, freight bookings, and shipment scheduling to ensure timely movement of freight.\nMonitor shipment status and customs clearances, proactively communicating updates and resolving issues with customers and service providers.\nAccurately enter, update, and maintain shipment and customs information in company operating systems.\nDispatch freight in a timely manner to prevent disruptions within customers' supply chains.\nCommunicate effectively with customers, vendors, airlines, trucking companies, customs authorities, and the global Expeditors network through email, phone, instant messaging, and in-person interactions.\nReview and monitor operational reports to understand performance, identify opportunities for improvement, and support department objectives.\nExecute customer invoicing accurately according to customer SOPs, rate agreements, tariffs, and company procedures.\nBuild and maintain strong relationships with customers, transportation providers, and other business partners.\nEnsure all activities comply with internal policies, government regulations, customs requirements, and customer-specific procedures.\nMeet or exceed established key performance indicators (KPIs) supporting departmental, branch, product, and company goals.\nAnalyze challenges creatively, identify solutions, and take proactive action to resolve operational issues.\nContinuously seek process improvements and operational efficiencies within the department.\nEscalate issues, exceptions, and critical decisions to management according to established guidelines and procedures.\n Minimum Qualifications:\nKnowledge of customs brokerage, international transportation, freight forwarding, or global logistics operations.\nUnderstanding of import and export documentation requirements and regulatory compliance.\nStrong customer service and relationship-building skills.\nExcellent verbal and written communication skills.\nStrong organizational and multitasking abilities with the capability to prioritize competing demands.\nHigh attention to detail and commitment to accuracy.\nProficiency in Microsoft Office applications, particularly Excel and Word.\nAbility to work effectively in a fast-paced, deadline-driven environment.\nFluent in English.\nDesired Competencies:\nCustomer Focus\nProblem Solving and Critical Thinking\nOperational Excellence\nCompliance and Risk Awareness\nCollaboration and Teamwork\nTime Management and Reliability\nContinuous Improvement Mindset\nAdaptability and Learning Agility\n Expected base pay: $20.19- $25.00 per hour\nExpeditors offers excellent benefits\nPaid Vacation, Holiday, Sick Time \nHealth Plan: Medical, Prescription Drug, Dental and Vision\nLife and Long-Term Disability Insurance \n401(k) Retirement Savings Plan (US only)\nEmployee Stock Purchase Plan \nTraining and Personnel Development Program\nPlease note, this opportunity does not sponsor work visas and has no relocation assistance.\nAll your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":4406,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Relocation assistance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Logistics","Freight Forwarding","Customs Brokerage","Transportation & Logistics"],"lifecycle":[{"event":"open","at":"2026-09-23T10:11:31Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":36,"reasons":["conf:7","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/expeditors-international-logistics-coordinator-customs-brokerage-4","json_url":"https://alion.io/job/expeditors-international-logistics-coordinator-customs-brokerage-4.json","meta":{"generated_at":"2026-09-24T12:35:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}