{"id":1157667,"url":"https://alion.io/job/expeditors-international-transportation-operations-specialist-customer-onsite-multiple-locations","title":"Transportation Operations Specialist (Customer Onsite | Multiple locations)","company":{"id":4803,"name":"Expeditors International","domain":"expeditors.com","url":"https://alion.io/company/expeditors","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":23,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Forest Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":79000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":747},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-23T16:03:58Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T10:28:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder\nGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.\n20,000 trained professionals\n350+ locations worldwide\nFortune 500\nGlobally unified systems\n he Transportation Specialist is responsible for executing standard operational workflows and ensuring the smooth operation of our logistical activities. Moving beyond daily routine communications, this role focuses on issue resolution, operational execution, and driving carrier and service provider performance through collaboration. The Specialist ensures performance and lowest-cost transportation by analyzing company and customer needs, researching transportation methods, and resolving operational bottlenecks.\nKey Responsibilities:\nExecute standard operational workflows to manage the flow of goods and materials by coordinating with customers, 3PLs, carriers, and warehouses to meet KPIs and OKRs (e.g., OTIF).\nProactively identify, address, and resolve operational issues that may impact customer satisfaction, working on solutions to improve the overall customer experience.\nArrange transportation for shipments, considering factors such as cost, transit time, and mode of transport, and handle standard escalations.\nDrive carrier and service provider performance for the Hub and Spoke locations.\nResponsible for the execution of transportation management for warehouse inbound and outbound activities, as well as warehouse and trailer capacity management.\nSupport the collection and interpretation of data, providing data analytics to improve the transportation operational efficiency of their assigned locations.\nCoordinate and collaborate with multiple parties to resolve standard delivery issues and implement corrective actions for ongoing opportunities.\nServe as a primary point of contact for internal departments, external vendors, and customers regarding logistics-related inquiries and issue resolution.\nAct as a liaison between the warehouse vendor and carrier, ensuring standard operating procedures (SOPs) are followed.\nSupport domestic and international shipments, ensuring partner carriers meet requirements for critical shipments.\nMonitor inbound and outbound deliveries, proactively resolving bottlenecks in the shipping and receiving processes.\n Bachelor's degree or equivalent working experience.\n2-4 years of experience in supply chain, logistics, and/or transportation.\nSolid experience with logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).\nStrong knowledge of international shipping regulations and customs procedures.\nEffective communication, negotiation, and issue-resolution skills.\nAnalytical mindset with the ability to interpret data and make informed decisions.\nExcellent customer service skills.\nSelf-starter with the ability to triage and prioritize tasks in a fast-paced environment.\n Expeditors offer excellent benefits:\nPaid Vacation, Holiday, Sick Time\nHealth Plan: Medical\nLife Insurance\nEmployee Stock Purchase Plan\nTraining and Personnel Development Program\nGrowth opportunities within the company\nEmployee Referral Program Bonus\nShift: Monday - Friday (08:00am - 05:00pm)\nMultiple Onsite locations available.","description_format":"text","description_chars":3467,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-23T22:15:26Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":36,"reasons":["conf:7","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/expeditors-international-transportation-operations-specialist-customer-onsite-multiple-locations","json_url":"https://alion.io/job/expeditors-international-transportation-operations-specialist-customer-onsite-multiple-locations.json","meta":{"generated_at":"2026-09-24T19:26:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}