{"id":1331503,"url":"https://alion.io/job/expedock-operations-coordinator-internal-opening","title":"Operations Coordinator (INTERNAL OPENING)","company":{"id":3785151,"name":"Expedock","domain":"expedock.com","url":"https://alion.io/company/expedock","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-13T08:49:53Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"About Expedock\nWe are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential.\nAbout the Role\nWe are looking for an Operations Coordinatorto support the end-to-end coordination of international freight shipments, primarily across ocean freight operations.\nThis role will manage shipments from initial intake and booking through departure and transit monitoring, ensuring shipment details, documentation, cutoffs, system updates, and costing are handled accurately and on time.\nWhat You'll Do\nManage shipment intake and validation, ensuring order details are complete and accurate\nCoordinate bookings and customer approvalswith relevant stakeholders\nPrepare and manage shipping documentation and cutoff requirements\nCreate and maintain accurate shipment records in relevant systems\nUpdate TMS and shipment milestones, particularly around departure\nMonitor shipments in transitand follow up on delays, exceptions, or missing updates\nCoordinate with carriers, customers, and internal teams to keep shipments on schedule\nReview shipment costing and related chargesfor accuracy\nTrack shipment status and ensure timely updates throughout the operational process\nIdentify and escalate issues that may affect shipment timelines or costs\nMaintain accurate records and documentation for assigned shipments\nSupport process improvements and other operational tasks as needed\nWhat You Need\nPrior experience in freight forwarding, logistics, or transportation operations\nOcean freight experience is required, as the majority of shipment volume is ocean\nExperience coordinating shipments across multiple stages of the forwarding process\nFamiliarity with booking, shipping documentation, cutoffs, and shipment tracking\nExperience using CargoWise, TMS, or other freight management systemsis preferred\nStrong attention to detail and ability to manage multiple shipments simultaneously\nGood written and verbal English communication skills\nStrong follow-through and ability to coordinate with multiple stakeholders\nAbility to identify issues, follow up proactively, and escalate when necessary\nComfortable working independently in a fast-paced logistics environment\nTechnical Requirements\nFiber internet (PLDT Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps\nBackup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps\nQuiet, conducive home workspace\nOPTIONAL: Wired Ethernet connection preferred during work hours\nOPTIONAL: Power backup (UPS) if the location experiences frequent outages\nWhy Expedock\nHMO coverage and leave credits become available after three months of engagement.\nSupportive Remote Environment: Work from home alongside a collaborative teamthat values growth and mutual success.\nStructured Engagement & Training:Start strong with a structured engagement program and client-specific trainingdesigned to help you quickly master your assigned workflows.\nCandidate Data & Privacy Notice\nBy submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:\nEvaluate your qualifications and suitability for current and future roles\nCommunicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience\nMaintain talent pools for future opportunities, where permitted by law\nWe handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.","description_format":"text","description_chars":3763,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Real Estate","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-27T09:59:59Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.511,"p_room":0.75,"age_days":32,"expected_fill_days":33,"reasons":["conf:0","win:late"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/expedock-operations-coordinator-internal-opening","json_url":"https://alion.io/job/expedock-operations-coordinator-internal-opening.json","meta":{"generated_at":"2026-10-13T10:02:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15297,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3785151},"rest":"https://alion.io/mcp/rest/get_company?id=3785151"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexpedock-operations-coordinator-internal-opening"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexpedock-operations-coordinator-internal-opening"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexpedock-operations-coordinator-internal-opening"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/expedock-operations-coordinator-internal-opening\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexpedock-operations-coordinator-internal-opening"}]}