Sales Development Representative (Freight and Logistics)

About Expedock

We at Expedock are reinventing the multi-trillion-dollar industry of global shipping and supply chain by harnessing the power of artificial intelligence and data processing. We collaborate with leading logistics businesses worldwide, helping them streamline their intricate logistics processes and enhance transparency.

Who We Need

Looking for a gateway to an exciting role that's a far cry from your average desk job? Are you detailed-oriented, skilled in logistics, and itching to join a tech-driven venture? If so, you are the Sales Development Representative we've been looking for. We need your keen eyes and logistical prowess on our team. As our SDR, you'll use our groundbreaking tech to handle more customers, meet greater challenges, and stretch your capabilities - all with a fraction of the effort.

Job Description

Prospect and Build Pipeline

• Identifies business opportunities by identifying prospective leads
• Responsible for initiating sales calls to prospective leads or clients
• Generate new leads through cold calls and emails

Qualify and Educate Prospects

• Engage with prospects to understand their needs and identify how client's solutions can add value to their freight forwarding operations.
• Qualify prospects based on their fit and readiness to integrate with client's platform, ensuring a strong sales pipeline.

Collaboration with Sales and Account Teams

• Work closely with the sales and account management teams to set up meetings and product demos for qualified leads.
• Provide detailed insights and context on prospects to the sales team, ensuring seamless transitions.

Persistent Follow-Up and Nurturing

• Relentlessly follow up with leads, providing them with valuable information and resources to nurture their interest.
• Keep in touch with qualified but undecided prospects, maintaining relationships until they are ready for a demo or next step.

Pipeline Tracking and CRM Management

• Maintain accurate records of all interactions, notes, and progress in the CRM system, tracking lead status and engagement.
• Maintain accurate records of all interactions, notes, and progress in the CRM
• Regularly report on key metrics, including pipeline growth, number of qualified leads, and conversion rates.

Meet and Exceed Targets

• Meet or exceed monthly and quarterly targets for lead generation, outreach, and qualified meetings.
• Continuously refine your outreach strategy to improve conversion rates and exceed goals.

Industry Knowledge & Experience:

• Understanding of the sales process in B2B SaaS environments Logistics, Freight Forwarding Management, or a related field
• Minimum of 3-4+ years SDR or sales and marketing experience in Logistics industry
• Knowledge in sea and air freight forwarding, customs procedures and tariffs, warehousing, trucking, and supply chain is an advantage
• Excellent communication skills (English both written and verbal)
• Can work independently and under pressure
• Problem-solving and negotiation skills
• Ability to effectively communicate ideas clearly and concisely in English, both in speaking and writing (C1)
• Client management experience is a plus

Remote Work Technical Requirements

Note that computer equipment and accessories needed for the role will be provided, but you must prepare your own laptop or desktop as a backup. The minimum technical requirements for remote work at Expedock are the following:

• Internet Service
  • Minimum speed of 25 mbps
  • Uninterrupted internet connection is a requirement for this remote work position.
• Available HDD Space
  • 50 GB
• Microsoft Suite (Excel, Word, and Powerpoint)
• Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps
• Quiet, conducive home workspace
• OPTIONAL: Wired Ethernet connection preferred during work hours
• OPTIONAL: Power backup (UPS) if the location experiences frequent outages

Why Expedock

• HMO & Leave Credits:Stay protected with healthcare benefits and use accrued leavesby your third month
• Supportive Remote Environment:Work from home alongside a collaborative team that values growth and mutual success.
• Seamless Onboarding & Training:Get up to speed quickly with a structured program and client specific training designed to make you a subject matter expert in your assigned workflows.

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles
• Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
• Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.