{"id":4269749,"url":"https://alion.io/job/experian-emap-workplace-operations-manager","title":"EMAP Workplace Operations Manager","company":{"id":3558,"name":"Experian","domain":"experian.com","url":"https://alion.io/company/experian","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":20,"ghost_share":0,"stale_share":0.95,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cyberjaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T11:03:16Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T17:25:29Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.\n Reporting to the Group Head of Real Estate & Workplace, You will lead workplace operations across EMAP, delivering safe, compliant and cost-effective workplaces while improving the employee experience. You will lead Regional Workplace Operations Managers and translate global strategy into regional delivery, with accountability for services, suppliers, budgets, risk and business continuity.\nWhat you'll do\nLead regional strategy and develop managers. Adapt global standards to local requirements, set performance goals, strengthen governance, coach managers and plan succession.\nImprove workplace services and employee experience. Lead facilities operations, resolve critical incidents and use data, benchmarking and automation to improve delivery.\nStrengthen supplier performance and value. Manage suppliers from selection to offboarding. Partner with Procurement to improve contracts, resolve issues and maintain quality.\nControl budgets and deliver savings. Lead forecasting, accruals and reporting. Enforce purchasing and financial controls, address budget variances and reduce costs without compromising services.\nLead safety, compliance and business continuity. Manage security, audits, inspections and risks. Create emergency preparedness, corrective actions and improvements following incidents.\nDeliver workplace programmes across the region. Partner with business leaders and across departments. Represent Workplace Operations and report performance, finances and risks to the Workplace Operations Lead.\n What you'll bring\nRegional leadership. You have led workplace or facilities operations across sites and countries, aligning global standards with local business and regulatory requirements.\nPeople development. You set measurable goals, coach managers, address performance gaps and develop future leaders. You hold teams accountable for results and ethical conduct.\nCommercial management. You manage suppliers, contracts and budgets, enforce financial controls and deliver savings without compromising service quality or employee experience.\nRisk and continuity. You manage compliance and health and safety risks, resolve critical incidents and lead emergency preparedness and business continuity.\nImprovement and AI learning. You use data and technology to improve services, strengthen governance and deliver regional change. You will use approved AI tools.\n Collaboration and communication. You present clear recommendations, gain senior leaders' support across departments and countries to deliver workplace improvements.\n Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.\nBenefits and Perks:\nOn-site work arrangement: You will work on-site at our office on all scheduled working days to lead workplace operations and support employees. Please contact our recruitment team to discuss any reasonable adjustments you may need during recruitment or at work.\nPaid leave: Annual leave and family care leave options to support your personal and family needs.\nHealth and wellbeing: Medical and hospitalisation coverage for you and eligible dependants.\nFlexible benefits: Access to ExperianCares benefits to support your wellbeing.\nCareer development: Opportunities to build your skills and work with colleagues across global teams.\nRecruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers\nExperian Careers - Creating a better tomorrow together\nFind out what its like to work for Experian by clicking here","description_format":"text","description_chars":4627,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Credit Bureaus & Rating Agencies"],"lifecycle":[{"event":"open","at":"2026-11-13T17:25:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-13T19:20:26Z"},"pay":null,"html_url":"https://alion.io/job/experian-emap-workplace-operations-manager","json_url":"https://alion.io/job/experian-emap-workplace-operations-manager.json","meta":{"generated_at":"2026-11-13T19:20:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38611,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3558},"rest":"https://alion.io/mcp/rest/get_company?id=3558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexperian-emap-workplace-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexperian-emap-workplace-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexperian-emap-workplace-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/experian-emap-workplace-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexperian-emap-workplace-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4269749}},{"tool":"search_jobs","arguments":{"company":"experian.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4269749},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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