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Clienteling、客戶邀約及售後追蹤。\n妥善處理客戶意見、客訴及售後服務問題。\n4. 店舖營運管理\n確保店舖日常營運符合公司 SOP 及百貨相關規範。\n協助開店、閉店、POS／XStore 操作及相關行政作業。\n確保商品調撥、收貨、退貨及庫存作業正確執行。\n協助定期盤點及庫存差異追蹤，維持庫存準確度。\n管理店舖耗材、設備及相關營運需求。\n確保現金、交易及相關文件依公司規範執行。\n5. 商品與視覺陳列\n確保商品陳列符合 TUMI VM Guideline 及品牌形象。\n定期檢視商品完整度、庫存及熱銷／缺貨狀況。\n配合新品上市、活動及檔期進行商品陳列調整。\n維持店舖環境、商品及展示區域整潔。\n6. 跨部門與百貨溝通\n協助與百貨樓管及相關合作單位維持良好溝通。\n配合公司 Retail、Operation、VM、Marketing 及其他部門執行相關工作。\n即時回報重大營運、客戶、人員或商品問題。\n 任職條件\n具 3年以上精品、百貨、零售或服務產業經驗 。\n具 1年以上帶領團隊或 Supervisor／Senior Sales 經驗者佳 。\n具良好的銷售能力及顧客服務意識。\n具團隊領導、溝通協調及現場問題處理能力。\n對數字敏感，能理解並追蹤店舖 KPI。\n具基本庫存及零售營運管理概念。\n主動積極、責任感強，能適應快速變化的零售環境。\n可配合百貨排班、假日及彈性工時。\n具基本英文溝通能力者佳。","description_format":"text","description_chars":1075,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"Advanced 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