{"id":2748542,"url":"https://alion.io/job/experiencearc-senior-sdet-software-development-engineer-in-test","title":"Senior SDET (Software Development Engineer in Test)","company":{"id":3854628,"name":"Experiencearc","domain":"experiencearc.com","url":"https://alion.io/company/experiencearc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"QA","role_family":"QA","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":178000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":550},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Cypress","optional":false},{"name":"Git","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Postman","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"TestRail","optional":false},{"name":"TypeScript","optional":false},{"name":"ArgoCD","optional":true},{"name":"Docker","optional":true},{"name":"GitLab CI","optional":true},{"name":"Helm","optional":true},{"name":"Java","optional":true},{"name":"Kubernetes","optional":true},{"name":"Testcontainers","optional":true}],"status":"live","first_seen_at":"2026-10-16T21:09:13Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T08:23:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nAbout the Company\nARC is a rapid-growth enterprise technology company. Since launching in late 2021 to serve frontline workers, ARC has become a category-defining device management solution and trusted partner to some of the world’s largest enterprises, including Walmart, lululemon, Gap, ShipBob, and several global leaders in supply chain and logistics. ARC was born out of ChargeItSpot, the consumer-facing tech company that pioneered phone charging solutions starting in 2012.\nThrough smart lockers integrated with proprietary software, ARC stores, secures, and charges the company-owned handheld devices (made by Zebra, Honeywell, and others) that frontline workers rely on every day for package scanning, inventory lookup,\ntask management, mobile point of sale, and more.\nClients turn to ARC because managing and maintaining enterprise mobile devices post-purchase is harder than it looks. Devices go missing (~25% annually), stop working, or run out of power, costing payroll time, money, and productivity. ARC virtually eliminates\nthese issues, ensuring devices are functional, charged, and accounted for - while improving productivity and experience for teams on the ground.\nMarket demand for ARC has been overwhelming. Device management has been a massive unmet need for decades, and ARC - backed by a decade of technical expertise and a homegrown patent portfolio - is uniquely positioned to solve it.\nARC’s Mission\nMinimize Device Waste. Maximize Worker Productivity. Make Life Easier.\nARC’s Vision\nBe the unrivaled leader in physical device management. With more than 25,000 ARC units deployed by 2030, ARC will simplify life for more than 1,000,000 workers every day.\nWant to learn more? See the work we’re doing withSam’s Club andWalmart Canada.\nAbout the Team\nAt ARC, we surround ourselves with independent thinkers who are detail-oriented, and customer-obsessed. Our clients have routinely called us “the most talented team they’ve ever worked with.” We value determination, resourcefulness, imagination, and follow-through. We want people who are ready to get things done.\nOur focus is fierce, but it’s not all hard work. We take time to get to know each other through a daily game of Jeopardy, meals together, and nights out for karaoke. We operate a hybrid work model, with most team members working in the office a couple of days a week, and the rest remotely.\nOur Core Values\nWe do what we say we will do.\nDetails matter. A lot.\nBias for action.\nCustomer obsession.\nDiversity and authenticity.\nNo ego. Only outcome.\nThink big.\nLearn more about our core values here!\nRequirements\nWe are seeking an experienced, hands-on Senior SDET to own quality assurance engineering for our kiosk system across physical hardware, software integrations, client configurations, and releases.\nThis is a hybrid, individual contributor role with technical leadership responsibilities, focused on manual and exploratory testing and test automation.\nYou will drive test strategy, lead UAT and release validation, investigate complex hardware/software defects, and mentor junior QA engineers while remaining actively involved in hands-on kiosk testing.\nKey Responsibilities\nManual Testing, Quality Ownership & Release Validation\nOwn and execute risk-based manual, exploratory, functional, regression, and integration testing across critical kiosk workflows.\nDefine and maintain test coverage across hardware variants, client configurations, and application releases.\nPerform hands-on testing of device pickup, return, activation/deactivation, locker management, scanner operations, and out-of-service/recovery flows.\nValidate hardware-software interactions, including device detection, door sensors, connectivity interruptions, timeouts, and failure recovery.\nIndependently investigate and isolate complex defects across UI, backend services, hardware, network, and test environments.\nDesign, review, and maintain manual test suites, test data, and release-validation checklists.\nLead UAT and release validation, including risk-based test planning, execution coordination, and coverage assessment.\nEvaluate outstanding defects, communicate release risks, and provide QA go/no-go recommendations to stakeholders.\nVerify defect fixes, assess regression impact, and collaborate with Development and Product to prevent recurring issues.\nEnsure physical kiosk hardware and test environments are ready for scheduled testing and releases.\nTest Automation\nExecute, analyze, and maintain existing Cypress/TypeScript UI and API automated tests.\nInvestigate automation failures and differentiate product defects from test instability or environment issues.\nIdentify high-value automation opportunities and collaborate with the automation team to address regression coverage gaps.\nMonitor CI pipelines and ensure automated regression results are considered during release readiness assessments.\nTechnical Leadership & Mentoring\nMentor associate and mid-level QA engineers in test design, exploratory testing, and defect investigation.\nReview test cases and defect reports to establish consistent quality standards.\nPartner with Development, Product, and QA teams to improve testability, identify risks early, and promote continuous improvement.\nAdvocate for driving best practices across the team\nAI-Native approach towards Quality Engineering\nQualifications\n8-10+ years in software QA, including independent ownership of release validation or UAT for complex systems\nPrior experience in a Product based company\nDepth in exploratory, integration, regression, and risk-based testing\nProven ability to troubleshoot hardware/software integration issues end to end, using Linux log analysis, SQL, and browser dev tools\nExperience testing IoT, kiosk, POS, or similarly hardware-integrated systems\nREST API testing (Postman or similar) with solid JSON and HTTP fundamentals\nWorking PostgreSQL knowledge - enough to query and validate device, locker, and checkout data directly\nHands-on experience with Cypress/TypeScript or comparable automation tooling, plus Git and CI/CD pipelines\nJira and a test-management tool (Xray, Zephyr, TestRail)\nAbility to define test strategy, evaluate release readiness, mentor engineers, and communicate risk clearly to engineering and product\nPreferred Qualifications\nGitLab CI, Allure, Docker, Testcontainers, or containerized test environments\nOpenAPI specifications and API contract testing\nKubernetes, Helm, ArgoCD, or edge deployments\nPrior QA lead or release coordination experience\nThe Candidate\nYou think several steps ahead. You are relentless, strategic, and a long-term thinker. You believe the details are important and so you get them right. You are a fast learner. You take feedback well and implement it. You care about getting to the best outcome, and do not focus on being right or wrong.\nLocation\nWe are headquartered in Philadelphia, PA and the team operates in East Coast business hours. This is a hybrid position. Candidates are expected to work onsite for the first 90 days, then 2-3 days/week in the office.\nBenefits\nHealth, dental and vision insurance\nHealth Care FSA\n401k plan with matching company contributions\nPaid time off\nHybrid work environment\nWhy Join Us\nWe’re building something ambitious and doing it with collaboration, conviction, and purpose. The team gels in a way that is special. Our alchemy is rooted in realness, curiosity, appreciation for each other’s differences, celebration for each other’s strengths and a trust that fosters open feedback when we see an opportunity to do something better.\nIf our mission and values resonate with you, we’d love to hear how you’d like to contribute and be part of the journey.\nIf you have the unique combination of skills and qualities we are looking for, please submit your resume and a cover letter expressing your motivation to apply to this position at https://experiencearc.com/careers/.\nARC by ChargeItSpot is an Equal Opportunity employer. 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