{"id":513823,"url":"https://alion.io/job/explorance-consultant-en-implementation-implementation-consultant","title":"Consultant en implémentation / Implementation Consultant","company":{"id":58244,"name":"Explorance","domain":"explorance.com","url":"https://alion.io/company/explorance","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":78,"open_postings":21,"ghost_share":0.286,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":96,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"LinkedIn","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-03-16T00:00:00Z","employer_posted_date":"2026-03-16","last_verified_at":"2026-11-03T23:45:08Z","board_verified":true,"closed_at":null,"days_open":233,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":232},"description":"(English will follow)\nRejoignez une entreprise basée à Montréal qui aide les organisations du monde entier à créer un parcours personnalisé, enrichissant et épanouissant pour leurs employés. Explorance propose des solutions innovantes d'analyse de la rétroaction, car nous croyons que chaque expérience compte.\nÀ propos du poste\nNous recherchons un Consultant en Implémentation polyvalent capable de naviguer à l'intersection de la stratégie d'entreprise et de l'exécution technique. Vous n'êtes pas seulement un consultant en implémentation; vous êtes un conseiller de confiance qui aide les clients à transformer leur culture de rétroaction grâce à notre technologie.\nC'est un rôle à fort impact, construit sur quatre piliers principaux : gestion de projet, analyse/consultation d'affaires, implémentation technique, et transfert de connaissances.\nResponsabilités clés\nGestion de projet\nPropriété du cycle de vie complet: gérer les projets de mise en œuvre logicielle depuis le démarrage initial jusqu'au \"Go-Live\" final.\nContrôle des risques et de la portée: identifier de manière proactive les risques du projet, gérer les délais et s'assurer que la livraison reste dans le cadre convenu.\nCommunication avec les parties prenantes: servir de point de contact principal, fournissant des mises à jour régulières aux équipes techniques et aux sponsors exécutifs.\nConsultation & analyse commerciale\nAteliers de découverte : animer des sessions pour comprendre les points de douleur des clients, les flux de travail et les indicateurs de réussite.\nConception de solutions: traduire les exigences commerciales complexes en spécifications fonctionnelles pour la plateforme Blue.\nMeilleures pratiques : conseiller les clients sur la méthodologie des enquêtes, les seuils d'anonymat et les hiérarchies de reporting pour garantir des données de haute qualité.\nMise en Œuvre technique\nConfiguration du système: configuration pratique de la plateforme Blue, incluant les flux de travail, les règles d'automatisation et les tableaux de bord de reporting.\nGestion des données : utiliser des techniques avancées de manipulation des données pour préparer et valider de grands ensembles de données pour l'ingestion par le système.\nAutomatisation et personnalisation : utiliser des scripts et de la logique technique pour automatiser les flux de données et améliorer le comportement du système.\nTests et assurance qualité : diriger les tests d'acceptation utilisateur (UAT) pour s'assurer que la solution est robuste et sans erreurs.\nTransfert de connaissances\nAutonomisation des clients: former les administrateurs clients à devenir des utilisateurs experts capables de gérer leurs propres cycles de rétroaction de manière indépendante.\nCréation de contenu : développer des guides utilisateurs, des vidéos de formation et une documentation spécifique adaptés à la configuration unique du client.\nCe que vous apportez\n3 à 5+ ans dans les services professionnels, la mise en œuvre de SaaS ou la consultation technique.\nCompétence techniqueMicrosoft Excel : compétences de niveau expert (VLOOKUP/XLOOKUP, tableaux croisés dynamiques, Power Query) pour le nettoyage et la cartographie avancés des données.\nSQL : compétences solides en requêtes et manipulation de données pour les rapports complexes.\nJavaScript (JS) : capacité à écrire et dépanner des scripts pour la visualisation avancée des données et les améliorations UI/UX.\nTechnologies Web : maîtrise de HTML/CSS et bonne compréhension des APIs et SSO.\n\nCapacité exceptionnelle à expliquer des concepts techniques complexes à des parties prenantes non techniques (par exemple, directeurs des ressources humaines ou doyens de faculté).\nLa maîtrise du français et de l'anglais est requis pour nos opérations basées à Montréal.\nDiplôme de bachelier en administration des affaires, informatique, systèmes d'information de gestion ou dans un domaine connexe\nAutres exigences :\nPostulez uniquement si vous résidez à Montréal (ou dans les environs) et que vous souhaitez faire partie d'une culture d'entreprise dynamique et stimulante.\nChez Explorance, nous prenons l’inclusion à cœur et la vivons chaque jour. Nous mettons l’humain au premier plan dans tout ce que nous faisons et sommes fiers de notre authenticité et de notre culture de l’inclusion. Nous encourageons donc les personnes de toute race, religion, ethnie, identité de genre, orientation sexuelle, âge, statut d’immigration, handicap ou autres caractéristiques protégées par la loi à postuler. Nous prenons nos décisions en matière d’emploi sans tenir compte de ces caractéristiques. Et pour garantir un espace de travail sûr à tous nos employés, tout emploi est subordonné à la réception d’une vérification satisfaisante des antécédents et des références.\nÀ propos d’Explorance\nExplorance permet aux organisations de disposer d’analytique de données au service du feedback organisationnel nouvelle génération afin d’accélérer la transition de l’information à l’action, encourageant ainsi la philosophie du « Feedback for the brave » pour stimuler l’objectif, l’impact, et la croissance. Forte de ses 20 ans d’expertise, Explorance, membre du Forum économique mondial et partenaire de confiance de 35 % des entreprises du Fortune 100 et de 25 % des meilleurs établissements d’enseignement supérieur au monde, a influencé plus de 25 millions de personnes grâce à des solutions primées telles que Blue, Metrics That Matter, et MLY. Constamment parmi les meilleurs employeurs selon le Great Places to Work Institute®, Explorance, lauréat du prix Brandon Hall AI, est également deux fois leader mondial sur le marché du feedback à 360 degrés selon Fortune Business Insights.\nPour plus d’informations, visitez explorance.com ou contactez-nous sur LinkedIn, Facebook et X.\n**************************************************************************************************************\nJoin a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters.\nAbout the Role:\nWe are looking for a versatile Implementation Consultantwho can navigate the intersection of business strategy and technical execution. You aren't just a an implementation consultant; you are a trusted advisor who helps clients transform their feedback culture through our technology.\nThis is a high-impact role built on four core pillars: Project Management, Business Analysis/ Consulting, Technical Implementation, and Knowledge Transfer.\nKey Responsibilities\nProject Management\nFull Lifecycle Ownership: Manage software implementation projects from initial kick-off through to final \"Go-Live.\"\nRisk & Scope Control: Proactively identify project risks, manage timelines, and ensure delivery stays within the agreed-upon scope.\nStakeholder Communication: Serve as the primary point of contact, providing regular status updates to both technical teams and executive sponsors.\nConsulting & Business Analysis\nDiscovery Workshops: Lead sessions to understand client pain points, workflows, and success metrics.\nSolution Design: Translate complex business requirements into functional specifications for the Blue platform.\nBest Practices: Advise clients on survey methodology, anonymity thresholds, and reporting hierarchies to ensure high-quality data.\nImplementation\nSystem Configuration: Hands-on setup of the Blue platform, including workflows, automation rules, and reporting dashboards.\nData Management: Utilize advanced data manipulation techniques to prepare and validate large datasets for system ingestion.\nAutomation & Customization: Utilize scripting and technical logic to automate data flows and enhance system behavior.\nTesting & QA: Lead User Acceptance Testing (UAT) to ensure the solution is robust and error-free. \nKnowledge Transfer\nClient Empowerment: Train client administrators to become power users who can manage their own feedback cycles independently.\nContent Creation: Develop tailored user guides, training videos, and documentation specific to the client’s unique setup.\nRequired Qualifications\n3-5+ years in Professional Services, SaaS implementation, or technical consulting.\nTechnical Proficiency:Microsoft Excel: Expert-level skills (VLOOKUP/XLOOKUP, Pivot Tables, Power Query) for advanced data cleansing and mapping.\nSQL: Strong skills in querying and data manipulation for complex reporting.\nJavaScript (JS): Ability to write and troubleshoot scripts for advanced data visualization and UI/UX enhancements.\nWeb Technologies: Proficiency in HTML/CSS and a solid understanding of APIs and SSO.\n\nExceptional ability to explain complex technical concepts to non-technical stakeholders (e.g., HR Directors or Faculty Deans).\nFluency in French and English is required for our Montreal-based operations.\nBachelor’s degree in business administration, Computer Science, MIS, or a related field.\nOther Requirements\nApply if you are a Montreal (or surroundings) resident - with expectation of working from our global headquarters.\nAt Explorance, we take inclusion to heart and live it each day. We put the ‘human’ first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check.\nAbout Explorance\nExplorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to drive purpose, impact, and growth.\nBringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world’s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY.\nConsistently among the top employers by the Great Places to Work Institute®, Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights.\nVisit explorance.com or connect on LinkedIn, Facebook, and 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