{"id":2422052,"url":"https://alion.io/job/explorecem-office-manager","title":"Office Manager","company":{"id":4420302,"name":"CEM","domain":"explorecem.com","url":"https://alion.io/company/explorecem","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":812},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-03T14:57:08Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-13T05:39:00Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Who are we?\nWe are CEM, a global data and insights firm for institutional investors including pension funds, insurance companies, endowments, foundations, family offices and sovereign wealth funds.\nOur blue-chip corporate and government clients represent US$16 trillion in assets under management and over 100 million members. We provide them with objective insights to maximize value for money in both investments and pension administration. This helps our clients better understand where they stand and how to improve their performance. By improving our clients' performance, we, in turn, improve the financial well-being of pensioners globally. We were founded in Canada and expanded to the US and UK more than a decade ago.\nWe work together in a small company ambiance where your contributions will be appreciated, and your progress will be directly related to your ability and effort. Working at CEM, you will stretch your creative and analytical abilities while participating in the growth of a headline-making business.\nWhat are we looking for?\nWe're looking for an Office Manager to join our team here in Toronto. The Office Manager is responsible for the day-to-day running of the Toronto office, ensuring a well-organized, safe, and welcoming workplace for all staff. The role spans general office administration, health & safety compliance, travel coordination, event coordination support, finance and HR support, acting as a central point of contact for both internal staff and external providers. This role requires strong organizational skills, discretion in handling confidential data, and the ability to manage multiple priorities across departments. If you love variety, take pride in a well-organized inbox, and get a quiet thrill from a process that just works, keep reading.\nWhat will you do in this role?\nIn this role as an Office Manager, you'll own the office end-to-end. You'll make sure the CEM Toronto office is a place people want to work, organized, welcoming, and set up for the team to move fast, while supporting Toronto leaders with scheduling, coordination, and execution.\nDay to day in this role means general upkeep, supply orders and restocking, food orders for meetings and events, security access card/fob setup and distribution, and being the first line on anything office-related that comes up.\nFrom time to time, you'll also step in on event coordination supporting workshops, conferences, events, internal sessions, and team gatherings.\nAt CEM, things can move fast and no two weeks look the same, so flexibility and a \"sure, I'll figure it out\" attitude go a long way. In a nutshell, you will be responsible for:\nGeneral Office Administration\nOwn day-to-day operations of the Toronto office (space, supplies, vendors, and logistics) keeping it organized, functional, and running smoothly\nManage calendars and scheduling for Toronto-based leaders\nCoordinate board meetings, visitors, and on-site activities\nSupport travel planning and logistics as needed\nHelp establish and maintain team cadence (meetings, check-ins, office rhythms)\nAct as the go-to person for anything office-related, and the primary point of contact for building management and external providers/vendors.\n\nHealth and Safety\nCommunicate building-related updates to employees as appropriate\nOwn Health & Safety, Fire Safety, and First Aid compliance, including appointing and training First Aiders and Fire Wardens\n\nEvent Coordination\nCoordinate logistics for internal and client-facing events, from small workshops to larger off-site gatherings\nManage venue and vendor bookings, catering, AV, and attendee lists\nAssist with on-site set-up, run-of-day, and post-event wrap-u\nHelp with tracking RSVPs, budgets, and follow-ups so nothing slips through\n\nHR & Finance Support\nProcess office and event invoices, expense reports, and vendor payments in coordination with the finance team\nTrack office and event spend against budget, flagging variances early\nAssist with onboarding and off-boarding, and support recruitment processes\nManage the staff birthday list, organizing cards/gifts as appropriate and maintaining relationships with external vendors.\n\nMiscellaneous Tasks\nPerform ad-hoc tasks as needed to support the Toronto office\n\nWhat you’ll bring to this role?\nProven experience in office management, administration, or a similar operational support role\nYou're obsessed with detail. Typos, missed steps, and \"I'll get to it later\" are not your style.\nYou bring positive, outgoing energy to the office. People like working with you, and you like working with people.\nYou thrive in a team environment and you're just as comfortable taking directions as you are running with something on your own.\nYou're organized, proactive, and the kind of person who notices the supply closet and coffee is low before anyone else does.\nYou're comfortable coordinating events end-to-end - venues, vendors, catering, and attendee logistics - and you keep a cool head on event day\nYou are an excellent communicator with impressive interpersonal skills across all levels of the business, and can juggle competing priorities\nYou are not new to health & safety practices and willing to be trained needed\nYou pride in high level of discretion when handling confidential client and employee data, and comfort supporting finance and HR functions accurately\nProficiency with CRM platforms (e.g., HubSpot) and Microsoft Office is surely an asset\nWhat does success look like in this role?\nThe office runs so smoothly that no one has to think about it: space, supplies, and vendors are handled before anyone has to ask.\nToronto leaders' calendars, meetings, and travel are managed without friction.\nHealth & safety, fire safety, and first aid compliance are current, documented, and never a scramble.\nEvents, internal and client-facing, run on time, on budget, and feel effortless to everyone attending.\nFinance, HR, and marketing colleagues rely on you for accurate, timely support.\nYou're the trusted first point of contact for anything office-related, and new joiners feel welcome from day one.\nWhy join us?\nSupport a team working directly with some of Canada's leading pension funds and institutional investors.\nEnjoy the agility of a growing firm with the stability of an established global organization.\nJoin a highly collaborative team where your ideas shape how things get done.\nA hybrid work environment with both in-office and at-home flexibility.\nA curiosity-driven culture, stronger for its gender, cultural, and intellectual diversity.\nReady to make an impact?\nIf you take pride in a well-run office, enjoy the variety of a role that spans operations, events, and everything in between, and get quite satisfaction from things going off without a hitch, we'd love to hear from you. Let's chat!","description_format":"text","description_chars":6792,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T05:39:00Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.488,"p_room":0.45,"age_days":39,"expected_fill_days":20,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/explorecem-office-manager","json_url":"https://alion.io/job/explorecem-office-manager.json","meta":{"generated_at":"2026-10-13T08:29:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12594,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420302},"rest":"https://alion.io/mcp/rest/get_company?id=4420302"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexplorecem-office-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexplorecem-office-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexplorecem-office-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/explorecem-office-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexplorecem-office-manager"}]}