{"id":2095539,"url":"https://alion.io/job/export-development-canada-senior-business-analyst-en-450","title":"Senior Business Analyst - EN 450","company":{"id":63042,"name":"Export Development Canada","domain":"edc.ca","url":"https://alion.io/company/exportdevcanada","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada","Vancouver, Canada","Toronto, Canada","Calgary, Canada","Halifax, Canada","Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":133},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Confluence","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-08T16:40:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-20T14:28:25Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Application deadline: October 22, 2026. 12:00PM ET\nJoin the EDC Team!\nAt EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.\nPosition: Senior Business Analyst\nEmployment Type: Permanent\nCompensation Details:\nBusiness Analyst 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive. \nLocation:\nExport Development Canada operates in a hybrid work environment, with a current requirement of three days in-office days per week (subject to change). \nThis role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver. \nRelocation assistance is available for candidates who meet the eligibility criteria.\nInternal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.\nAbout EDC:\nAt Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.\nWhy Join EDC?\nComprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.\nWork-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.\nProfessional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.\nInclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.\nWellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.\nCommunity Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.\nTeam Overview:\nThe Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:\nDefine, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation. \nEstablish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization. \nKeep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade. \nLead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences. \nThis position resides in the Digital Experience Technology Family, which is responsible for the delivery of technologies which enable EDC’s digital channel team. As part of our commitment to innovation and efficiency, we are actively integrating AI-driven solutions to optimize resource allocation and enhance operational effectiveness. This includes the development and deployment of AI agents to streamline processes, improve decision-making, and deliver personalized experiences to our users. Our team is dedicated to leveraging cutting-edge technologies to drive digital transformation and achieve strategic goals.\nThe Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter experts and technical communities in the development of solutions that support the program’s needs. The Senior Business Analyst elicits, analyzes, communicates, validates and translates business needs into artifacts to be consumed by delivery teams.\nThe Senior Business Analyst is a self-starter and a key member who works independently as well as with the Digital Experience Family, its vendor partner, various technology stakeholders, and internal customers, to enable business outcomes. The Senior Business Analyst will hit the ground running to assess processes and information streams, identifies use cases, and is proficient in the utilization of the appropriate tools, models and techniques as part of delivering desired outcomes. The Senior Business Analyst proactively builds relationships with business subject matter experts, and collaborates on requirements artifacts with delivery partners, influencing format and ensuring best practices for communicating requirements among stakeholder groups.\nThe Senior Business Analyst is recognized as a leader within the Digital Experience Technology Family and is an active contributor to the overall maturation of the team and its agile practices.\nThis position requires digital competencies, an ability to learn new solutions rapidly, the agility to respond to constant change, strong IT knowledge, as well as excellent communications and analytical skills. It also necessitates strong collaborative and relationship management skills given the high level of interaction.\nWhat you will be doing:\nUnderstand business needs and capture them clearly and in an easily consumed format. \nDeconstruct complex technical solutions and explain them to a non-technical audience in simple and clear terms. \nPresent complex or conflicting situations/issues to stakeholders; use persuasion, influence, negotiation and conflict resolution skills. \nIdentify changes, in business terms, as a result of changing technology or digital capabilities. \nSolve problems by leveraging critical thinking concepts and data. \nContribute to the creation of strategy and planning with team leadership. \nUnderstand and effortlessly articulate the Digital Channel Product Roadmap and ensure requirements conversations/outputs align to Roadmap. \nProactive and able to integrate the test strategy to ensure alignment between the requirements and the delivered product (3 amigos framework). \nAble to quickly learn and leverage AI-oriented tools & concepts. \nUtilize broad knowledge of business processes, applications, products, business strategy and internal and external customer needs to contribute to the optimum business solution. \nProactively recognize where solutions impact related workstreams, applications, business processes, or data/information integrity. \nLead informative well-organized presentations and facilitate sessions to review requirements and identify gaps; bring others to agreement around a set of ideas to achieve the goal or bring about beneficial resolution. \nDeliver clear, complete and usable documentation, that is right sized for the circumstances. \nEnsure BA activities and outputs align with standards set forth by the EDC Business Analysis Chapter. \nRelationship & Change Management\nWork collaboratively with the Digital Experience Technology Family, its vendor partners, and internal stakeholders, towards a common goal. \nBuild, sustain, and leverage positive relationships with persons within and outside their areas of immediate responsibility as well as external contacts; anticipating, assessing, and meeting their needs in a mutually beneficial manner, while managing expectations. \nAnticipate, prepare, and respond effectively to change; creating an open, receptive work environment. \nSupport business subject matters experts through user acceptance testing (UAT) and operational readiness activities. \nWhat we are looking for:\nPost-secondary Degree in Commerce, Business, Computer Science, Engineering, or related field. \n7+ years of experience as a Business Analyst or similar position. \nSolid knowledge of Agile Delivery Practices, and large program delivery roles and activities. \nTechnical implementation and project lifecycle experience; familiarity with the Systems Development Life Cycle (SDLC). \nExpert knowledge of ADO and/or JIRA, Confluence and/or other requirement management tools. \nExcellent investigative and analytical skills; ability to translate broad, strategic intent into tactical plans and directions. \nExcellent oral and written communication skills; ability to communicate with both business and technical audiences; strong listening skills. \nStrong relationship management skills, including facilitating group sessions and displaying leadership within a project team. \nStrong problem-solving skills. \nUnderstanding of Cybersecurity principles and how they can be applied to the requirements gathering process. \nWhat will make you stand out:\nBA Certification such as IIBA Certified Business Analysis Professional™ (CBAP®) or IIBA Agile Analysis Certificate, or willingness to obtain. \nMaster’s Certificate in Business Analysis. \nAgile Certification such as PMI Disciplined Agile Scrum Master (DASM) or similar. \nExperience in the financial industry/digital channel, services and/or loans. \nExperience in business intelligence, data, and reporting. \nBilingual in both official languages (English and French). \nEligibility:\nEDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section.\nThis position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.\nApply today!\nWant to learn more about EDC? Check our website at https://www.edc.ca\nEDC's Commitment to Employment Equity\nExport Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.\nWe actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.\nYour application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.\nEDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at . 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