{"id":2751566,"url":"https://alion.io/job/express-flooring-market-installation-manager-2","title":"Market Installation Manager","company":{"id":3795708,"name":"Express Flooring","domain":"expressflooring.com","url":"https://alion.io/company/expressflooring-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T22:47:37Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-24T13:43:05Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About the Role\nThe Market Operations Manager is responsible for overseeing day-to-day installation operations and ensuring consistent delivery of high-quality service to Express Flooring customers. In this role, you will lead the coordination and execution of installation activities, ensuring projects are completed efficiently and in alignment with company policies, procedures, and contractual obligations. You will also work closely with cross-functional teams to ensure our customers receive a seamless experience and the highest level of support throughout the installation process.\nThis position also plays a critical role in developing and managing a network of installation contractors. You will cultivate strong contractor relationships, ensure performance and quality standards are met, and maintain the capacity needed to support a growing market while fulfilling warranty and service commitments. This is a hands-on leadership role for someone who thrives in fast-moving environments, takes ownership of problems, and enjoys building strong teams and operational processes in a growing market.\nThis role will play an important part in launching and scaling Express Flooring’s Seattle's market.\n\nJob Type: Full-Time, In-office\nCompensation: $80,000-$90,000k annually, plus bonus\nLocation: Kent, WA\nWhat You’ll Do\nLead and oversee day-to-day installation operations to ensure projects are completed efficiently and meet company standards\nManage installation scheduling and dispatch to ensure crews are deployed effectively and customer timelines are met\nSupervise and support Installation Coordinators to ensure smooth operational execution\nDevelop, manage, and strengthen a network of installation contractors, including performance management and engagement\nConduct job-site inspections and monitor installation quality to ensure work meets company and customer expectations\nRespond to and resolve customer installation concerns quickly and professionally\nManage warranty requests and service resolutions to ensure customer satisfaction\nRecruit, hire, onboard, and develop operations team members while supporting training and performance management\nIdentify operational challenges and implement solutions that improve efficiency and service delivery\nEnsure company policies, procedures, and contractual obligations are consistently followed across installation operations\nSupport warehouse and field logistics as needed, including inventory control and assisting with load-in/load-out on truck days (must be able to lift 65+ lbs)\nWhat You’ll Bring\nBachelor’s degree and 7+ years of operations experience (or 10+ years of relevant experience in lieu of a degree)\n5+ years of experience managing hourly, field-based, or operational teams\nExperience overseeing operations that rely on independent contractors or service providers\nExperience recruiting, developing, and managing a network of contractors or service partners\nStrong leadership and team development abilities with a focus on accountability and performance\nExcellent problem-solving and issue-resolution skills in fast-paced environments\nStrong written and verbal communication skills\nAbility to stay calm, organized, and solutions-focused under pressure\nHigh attention to detail with strong organizational and time management skills\nProficiency with Microsoft Office and CRM systems such as Salesforce, Microsoft Dynamics, or NetSuite\nFlooring industry & forklift experience is preferred but not required.\nPhysical Requirements:\nMust be able to lift and move materials up to 65 lbs and assist with warehouse loading activities when needed.\nWhy People Love Working Here\nGrowth & Opportunity - Join a fast-growing company where strong performers have opportunities to grow their careers and make a meaningful impact.\nOwnership & Impact - Your leadership directly influences customer satisfaction, operational success, and the growth of your market.\nTeam-Oriented Culture - Work alongside collaborative teams that support one another and take pride in delivering excellent service.\nFast-Paced & Dynamic Environment - Every day brings new challenges, opportunities to solve problems, and the ability to make real improvements to how we operate.\nBenefits & Perks\nComprehensive medical, dental, and vision plan options\nFree virtual healthcare for employees and family members\nHealth Savings Account (with HDHP enrollment)\nHealth & dependent care flexible spending accounts\nCompany-paid basic life insurance\nVoluntary supplemental life insurance\nCompany-paid short-term disability insurance\nVoluntary long-term disability\nCompany-paid Accident and Hospital Indemnity\nFree Bereavement and Life Planning Support for employees and family members\n401(k) with company match (Pre-tax & Roth options)\nPaid PTO, bereavement leave, and maternity leave\n7 company-paid holidays\nEmployee Assistance Program (EAP)\nFull compensation packages are based on candidate experience and relevant certifications.\nCompensation Range\n$80,000—$90,000 USD\nAbout Us\nExpress Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service. \nAs a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees\nExpress Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.","description_format":"text","description_chars":6139,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Forest Resources","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-17T00:09:06Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.855,"p_room":1,"age_days":7,"expected_fill_days":33,"reasons":["conf:0","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/express-flooring-market-installation-manager-2","json_url":"https://alion.io/job/express-flooring-market-installation-manager-2.json","meta":{"generated_at":"2026-10-24T13:47:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19827,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3795708},"rest":"https://alion.io/mcp/rest/get_company?id=3795708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexpress-flooring-market-installation-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexpress-flooring-market-installation-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexpress-flooring-market-installation-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/express-flooring-market-installation-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexpress-flooring-market-installation-manager-2"}]}