{"id":1670967,"url":"https://alion.io/job/express-sales-associate-keyholder-52","title":"Sales Associate Keyholder","company":{"id":1828351,"name":"Express","domain":"express.com","url":"https://alion.io/company/express-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T06:38:07Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-03T23:49:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nAbout PHOENIX\nPHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.\nAbout Express\nExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.\nStore Name\nTriangle Town CenterResponsibilities\nExpress is seeking a Part-Time Retail Sales Associate Keyholder to join our team.\nThe Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our retail customers and executes opening and closing procedures.\nKEY RESPONSIBILITIES\nPerforms opening and closing procedures such as balancing registers, preparing deposits, and activating the security system\nPerforms overrides at checkout as needed\nMaintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers\nFollows company policies and procedures to ensure the safety of all our associates and customers\nAssists with product launch changes according to the company SOP\nDelivers on all aspects of the customer experience model\nProcesses transactions quickly and accurately, reducing the customer’s wait time\nPositively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management\nDrives credit and loyalty member programs by explaining benefits and encouraging customers to participate.\nOther essential functions may occur as directed by your supervisor. \nREQUIRED EXPERIENCE & QUALIFICATIONS\nEducation: High School or Equivalent\nYears of Experience: 0-2 of relevant job experience - minimum 6 months\nProficient in use of technology (iPad, registers)\nMeets defined availability criteria, including nights, weekends and non-business hours\nMeets physical requirements\nCRITICAL SKILLS & ATTRIBUTES\nPrevious retail experience preferred\nCustomer service skills and ability to interact with customers\nStrong verbal and written communication skills specifically with customers, sales leadership team and associates\nDemonstrated collaborative skills and ability to work well within a team\nBENEFITS AND COMPENSATION\nPHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:\nMedical, pharmacy, dental and vision coverage \n401(k) and Roth 401(k) with Company match \nMerchandise discount \nPaid Time Off \nParental leave for new moms and dads \nFor part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.\nAdditionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.\nPart-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.\nActual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.\nClosing\nIf you would like to know more about the California Consumer Privacy Act click here.\nApplicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.\nAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to  and let us know the nature of your request and your contact information.\nNotification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.","description_format":"text","description_chars":5376,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gaming","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-02T06:38:07Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:9","wave","win:early","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/express-sales-associate-keyholder-52","json_url":"https://alion.io/job/express-sales-associate-keyholder-52.json","meta":{"generated_at":"2026-10-04T02:26:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3503,"day_limit":5000,"remaining_today":1497,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}