{"id":84915,"url":"https://alion.io/job/expressvpn-associate-noc-support-engineer-2","title":"Associate NOC Support Engineer","company":{"id":17587,"name":"ExpressVPN","domain":"expressvpn.com","url":"https://alion.io/company/expressvpn","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Deel","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":82},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Linux","optional":false},{"name":"Nagios","optional":false},{"name":"Unix","optional":false},{"name":"VPN","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-06-03T08:36:53Z","employer_posted_date":"2026-06-03","last_verified_at":"2026-10-17T09:27:10Z","board_verified":true,"closed_at":null,"days_open":136,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":136},"description":"As an Associate NOC Support Engineer, you will support the engineering and operations teams in monitoring, maintaining, and optimizing the performance of ExpressVPN’s global network. This role is ideal for early-career professionals passionate about networking technologies, cloud infrastructure, and cybersecurity principles. You will gain hands-on experience with real-world systems and tools that power an international VPN service.\nKey Responsibilities\nAssist in monitoring network health, performance, and availability across ExpressVPN’s global infrastructure.\n\nRespond to alerts and assist in identifying, troubleshooting, and resolving network incidents.\n\nCollaborate with senior engineers to document standard operating procedures (SOPs) and incident playbooks.\n\nParticipate in on-call rotations and contribute to after-hours incident response as needed.\n\nQualifications\nEducation & Experience\nDiploma or Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related field.\n\nTechnical Skills\nGood understanding of networking concepts.\n\nFamiliarity with network monitoring tools (e.g., Nagios, Zabbix, Grafana) or willingness to learn.\n\nComfortable working with Linux/Unix systems.\n\nExposure to cloud environments (AWS or GCP) is desirable.\n\nSoft Skills\nStrong analytical and problem-solving mindset.\n\nExcellent verbal and written communication skills.\n\nAbility to work well in a team and manage multiple tasks simultaneously.\n\nEagerness to learn in a fast-paced, dynamic environment.\n\nWhat You’ll Gain\nHands-on experience with global network operations for a high-performance distributed service.\n\nMentorship from experienced network and systems engineers.\n\nExposure to industry-leading tools and technologies in network monitoring and cloud infrastructure.\n\nCareer growth opportunities within ExpressVPN’s technical organization.\n\n#LI-NL1","description_format":"text","description_chars":1905,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["VPN & Proxy Services"],"lifecycle":[{"event":"open","at":"2026-06-03T08:36:53Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.381,"p_room":0.28,"age_days":135,"expected_fill_days":58,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/expressvpn-associate-noc-support-engineer-2","json_url":"https://alion.io/job/expressvpn-associate-noc-support-engineer-2.json","meta":{"generated_at":"2026-10-17T11:16:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17587},"rest":"https://alion.io/mcp/rest/get_company?id=17587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fexpressvpn-associate-noc-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fexpressvpn-associate-noc-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fexpressvpn-associate-noc-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/expressvpn-associate-noc-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fexpressvpn-associate-noc-support-engineer-2"}]}