{"id":1323233,"url":"https://alion.io/job/extendicare-clinical-support-clerk","title":"Clinical Support Clerk","company":{"id":2898695,"name":"Extendicare","domain":"extendicare.com","url":"https://alion.io/company/extendicare","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":39,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Hope, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":203},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-12T00:00:00Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-09-29T19:16:37Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Job Description\nKey Responsibilities\nAdministrative Support\n\nPerform general clerical duties, including filing, document preparation, faxing, and report generation.\n\nCommunicate pertinent information to staff, residents, visitors, and leadership asrequired.\n\nCoordinate and support PSW and nursing student placements by liaising with schools,assistingwith onboarding documentation, coordinating schedules, tracking placement requirements, and supporting communication between students, educators, and the care team.\n\nSupports/backs upthe Operations Manager and Scheduling & Attendance Coord roles.\n\nMay conduct tours of the home for prospective residents, families, and visitors, providingaccurateinformation and a welcoming experience in collaboration with leadership.\n\nResident Records & Clinical Support\n\nMaintain and update resident files and records, including current and discharged resident charts,in-serviceattendance records, and related documentation.\n\nAssistwith resident information on laboratory requisitions and distribute lab reports and nursing forms to units asrequired.\n\nSupport the admission of new residents byassistingwith administrative processes, documentation, orientation to the home, and coordination with the interdisciplinary team asrequired.\n\nPrepare,posproductson units.\n\nProcess orders and requisitions; receive, stock, and distribute supplies asrequired.\n\nProfessional Practice & Compliance\nAdhere to departmental and organizational policies and procedures related to fire safety, infection prevention and control, occupational health and safety, and quality assurance.\n\nPromote resident satisfaction and support continuous quality improvement initiatives.\n\nDemonstrate knowledge of and promote the Resident Bill of Rights/Governing Principles.\n\nWork in a position of trust with vulnerable adults (residents).\n\nPerform other related duties as assigned.\n\nQualifications\nSecondary School Graduation Diplomarequired;post-secondaryeducation in business, office administration, or human resources preferred.\n\nMinimum of 2 years of experience in along termcare, healthcare, or medical office setting preferred.\n\nStrong verbal and written communication skills, with the ability to present information clearly and effectively in person, over the phone, and inwriting;demonstratesactive listening and a courteous, professionaldemeanour.\n\nExcellent organization, interpersonal and communications skills\n\nExcellent computer skills anddemonstratedexperience with Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook)\n\nAbility to work independently and as part of a team.\n\nUnderstanding oflong-term care and geriatric careconsideredan asset.\n\nWorking knowledge of collective agreements in a unionized environmentconsideredan asset.\n\nAbility to work flexible hours, including every other weekend.\n\nMust provide a current (within six months) Vulnerable Sector Check, including a Criminal Background Check, or be willing to obtain one.\n\nWhat Extendicare Has to Offer\nAt Extendicare, we believe that teamwork creates an environment where employees can reach their full potential. We value each team member, encourage equal opportunity for growth, and recognize achievement. As a valued member of our team, you can expect:\nContinuous mentorship, lifelong learning support, and growth opportunities\n\nOpportunities for advancement and career development within the organization\n\nA rewarding and meaningful work experience where you can enrich your life and the lives of others\n\nEmployee Family Assistance Program\n\nRobust benefits package\n\n Time Type:\nFull timeAt Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.\nWe provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.\nBase salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.\nWe may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.\nExtendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.\nExtendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at .\nWe acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.","description_format":"text","description_chars":5846,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Home Care Services","Nursing Homes & Long-Term Care"],"lifecycle":[{"event":"open","at":"2026-09-26T23:41:33Z"}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.265,"p_room":0.28,"age_days":48,"expected_fill_days":13,"reasons":["conf:6","stale_co","win:tail","crowd:junior,brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/extendicare-clinical-support-clerk","json_url":"https://alion.io/job/extendicare-clinical-support-clerk.json","meta":{"generated_at":"2026-09-30T05:02:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3513,"day_limit":5000,"remaining_today":1487,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}