{"id":1424891,"url":"https://alion.io/job/extendicare-program-manager-rn","title":"PROGRAM MANAGER - RN","company":{"id":2898695,"name":"Extendicare","domain":"extendicare.com","url":"https://alion.io/company/extendicare","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":39,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":74},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T23:24:35Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-29T19:16:37Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nCandidates are invited to apply for the Full Time Permanent Clinical Manager position for our Sunshine Circle neighborhood. Extendicare Hillcrest, a 112-bed long-term care home, located in Calgary, Alberta. Sunshine Circle has a 56 bed program that provides care to seniors with neurocognitive disorders.\nMission:\nReporting to the Director of Care for Dementia Programs, the Clinical Manager is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and leading a high-performing team dedicated to delivering safe, high-quality, and compassionate care to all residents.\nUnder the direction of the Director of Care, the Clinical Manager leads and provides oversight for assigned clinical areas as per Extendicare’s model of care and collaborates with other members of the care team to ensure exceptional resident centered care and best practices are consistent with Extendicare, Accreditation standards, and all regulations.\nThe Clinical Manager will engage with residents and families and promote a customer service philosophy to continuously improve resident satisfaction and achieve our mission to provide people with the care they need, wherever they call home.\nKey Outcomes:\nServe as a strong advocate for resident safety and ongoing improvement of quality care.\nAttain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family.\nConsistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs.\nFoster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year.\nEnsure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.\nKey Responsibilities:\nIn collaboration with the Director of Care:\nManage- Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.\nIdentify- Risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments.\nComply- Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.\nCollaborate- Actively participate and collaborate with the Director of Care,\ninterdisciplinary team, and consult with care staff, residents and families to deliver and optimize resident care.\nQuality- Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.\nCommunity Partnership- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.\nCultivate- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback and encouraging continuous learning.\nValues Alignment- Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity\nCustomer Service- Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.\nQualifications:\nMinimum of three (3) years of experience working as Registered staff in the long-term care sector, plus, preference of three (3) years, minimum of one (1) of experience in a managerial or supervisory capacity in a health care setting.\nCurrent and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.\nBachelor of Nursing preferred or Post-secondary Diploma in Nursing.\nCurrent CPR certification is required.\nDemonstrated leadership, communication skills and interpersonal skills.\nExperience in the use of EHR systems, specifically Point Click Care and Point of Care.\nProficiency in Microsoft Office Suite.\nProven history of leading quality improvement initiatives and achieving positive resident outcomes.\nDemonstrated team building and time management skills.\nStrong Clinical skills.\nProficiency in a second language is considered an asset.\nExperience working in a unionized environment and managing under a collective agreement.\nCore Competencies\nIndustry/Regulatory Knowledge\nProgram Administration\nCustomer Service\nPriority Management\nPeople Management\nCollaboration\nAttributes of an Effective Leader\nStrategy Development: Understands the organization’s strategy and sets priorities to make it happen.\nSelf-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results.\nCollaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence.\nEffective Communication: Actively listens, seeking to understand all perspectives and communicating with respect.\nProblem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.\nBuilds High Performing Teams: Builds the capability of individuals and teams\nthrough continuous feedback, coaching, and a commitment to learning and\ndevelopment.\nData Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.\nWhat Extendicare has to offer:\nAt Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:\nContinuous mentorship, support for life-long learning and growth opportunities.\nOpportunities for advancement and career growth within the organization.\nA rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.\nEmployee Family Assistance Program.\nRobust benefits package.\nExtendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands.\nWe are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.\n Time Type:\nFull timeAt Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.\nWe provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.\nBase salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.\nWe may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.\nExtendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.\nExtendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at .\nWe acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.","description_format":"text","description_chars":9627,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Growth opportunities"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Home Care Services","Nursing Homes & Long-Term Care"],"lifecycle":[{"event":"open","at":"2026-09-28T23:24:35Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:6","stale_co","win:early","comp:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/extendicare-program-manager-rn","json_url":"https://alion.io/job/extendicare-program-manager-rn.json","meta":{"generated_at":"2026-09-30T02:51:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2072,"day_limit":5000,"remaining_today":2928,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}