Senior Manager, HRIS

Job Description

Reporting to the Sr. Director, HR Technology & Employee Experience, the Sr. Manager, HRIS is accountable for the integrity, quality, and future-readiness of Extendicare's HR system configurations and HR data. The Sr. Manager establishes and enforces a coherent approach to Workday architecture and data governance, ensuring that all configurations are purposefully designed, thoroughly tested, and evaluated against current and emerging platform capabilities before release.

This role will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key Accountabilities

• Establish and maintain a coherent configuration framework and architectural standards for Workday HCM Modules, ensuring consistency across functional areas and release cycles.

• Maintain a deep understanding of how all business processes have been configured across each functional area, serving as the authoritative source of configuration knowledge for the organization.

• Lead the technical evaluation of Workday biannual releases, assessing new features and functionality for configuration suitability, architectural impact, and technical adoption readiness.

• Develop and maintain a structured release assessment process that ensures every new Workday feature is technically evaluated, documented, and either adopted with a configuration deployment plan or formally deferred with rationale.

• Coordinate with other functional HR leaders to assess the downstream configuration impact of upcoming releases on existing Workday business processes.

• Own and enhance our rigorous end-to-end testing framework for all system changes, enhancements, and new configurations - including unit testing, integration testing, regression testing, and user acceptance testing (UAT).

• Lead the design and execution of regular HR data audits - including data integrity checks, field-level validation reviews, and cross-system reconciliations - to proactively identify and remediate data quality issues before they affect downstream reporting, payroll, or compliance.

• Provide expert guidance on the feasibility, risk, and effort of proposed system changes, enabling informed prioritization and resource planning.

• Identify and recommend opportunities to leverage underutilized platform capabilities to improve HR service delivery and employee experience.

• Build and maintain effective partnerships with HR functional leaders, IT, Payroll, Finance, and external vendors to ensure alignment on system changes and their downstream impacts.

• Communicate clearly and proactively with business partners on the status of system changes, release timelines, and any constraints or risks.

• Support the intake and prioritization process by providing technical assessments of proposed enhancements, including complexity, risk, and alignment with architecture standards.

• Champion a culture of quality within the HRIS team, setting clear standards and holding the team accountable for delivering thoroughly validated solutions.

Qualifications & Experience

• Post-secondary degree in Human Resources, Information Technology, Business Administration, or a related field; master's degree preferred.

• Minimum 5 years of progressive HRIS experience, including at least 3 years in a leadership role with direct accountability for system configuration and governance.

• Deep, hands-on expertise with Workday HCM, including configuration across multiple functional areas (Core HR, Compensation, Talent, Recruiting, Absence, Time Tracking, Payroll).

• Demonstrated experience designing and implementing testing frameworks and quality assurance processes for HR technology.

• Experience in a complex, multi-site organization; unionized environment experience is an asset.

• Familiarity with ServiceNow HRSD and integration architecture between HR platforms is an asset.

Skills & Competencies

• Architectural thinking with the ability to see the long-term implications of configuration decisions and design for scalability and maintainability.

• Exceptional attention to detail and a disciplined approach to quality, documentation, and change control.

• Strong analytical and problem-solving capabilities with the ability to decompose complex system issues and drive structured resolution.

• Clear and confident communication skills, with the ability to translate technical complexity for non-technical stakeholders.

• Collaborative leader who can influence without authority and build alignment across diverse teams.

• Results-oriented with the ability to balance competing priorities in a fast-paced environment without compromising quality.

• Demonstrated commitment to continuous improvement and staying current with HR technology trends and platform developments.

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

Time Type

Compensation Details

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.