{"id":1490464,"url":"https://alion.io/job/extreme-networks-premier-resident-engineer","title":"Premier Resident Engineer","company":{"id":1067,"name":"Extreme Networks","domain":"extremenetworks.com","url":"https://alion.io/company/extreme-networks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":79,"open_postings":14,"ghost_share":0,"stale_share":0.786,"repost_share":0.071,"time_to_fill_p50_days":53,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":167000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":669},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Active Directory","optional":false},{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"LDAP","optional":false},{"name":"MPLS","optional":false},{"name":"Wireshark","optional":false},{"name":"Machine Learning","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-09-29T16:47:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-22T13:36:38Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"The Extreme Premier Resident Engineer (PRE) will work within a customer team of highly skilled and experienced engineers to support a full-time resident engineer position in the Cincinnati, OH area. The PRE role requires a broad range of technical, troubleshooting, and planning skills, and excellent customer communication skills. The PRE is considered a \"trusted advisor\" for the customer during the engagement. The PRE's role is to provide a high-quality implementation of all areas of the Extreme Network product suites, by ensuring that all networking implementations meet the customer's functional requirements.\nResponsibilities\nProvide full-time project support for a large Enterprise Healthcare Extreme customer in the Cincinnati, OH area.\nFollow Extreme Premier Services PDIO (Plan/Design/Implement/Operate) implementation methodology.Plans to include high-level architecture diagrams, functional capabilities, highlight customer prerequisites, configurations and track deliverable dates and timelines for a production implementation.\nDefine UAT, and Functional Validation criteria within a MOP (Method of Procedure) document.\n\nResponsible for creation and maintaining of project documentation during implementation and ongoing deliverable.\nResponsible as a technical lead and trusted advisor to the customer during implementation phases and an ongoing team member.\nResponsible as a liaison between sales, PLM, Engineering, GTAC (as required) and customer during all phases of implementation and production phases of the network.\nWork with Extreme partners and sales staff to implement Extreme solutions and provide knowledge transfer as required for the defined solution.\nMust maintain excellent knowledge of all Extreme product suites:Extreme Cloud IQ Site-Engine (XIQ-SE) - Manage, Control, Analytics\nExtreme Cloud IQ (XIQ) Wireless\nEXOS (ERS series) switching OS\nExtreme VOSS switching OS and Shortest Path Bridging (SPB) Fabric\n\nMust possess situational awareness and the ability to proactively escalate any customer issues to the PSM (Premier Success Manager), GTAC, Account Team, and Management in a timely and cohesive manner.\nRequirements\nExpert in networking technologies with industry and regional knowledge and experience. (5 or more years' experience)\nThorough knowledge and proven experience with implementation and maintenance of the Extreme Campus Fabric solution.\nThorough knowledge and proven experience with implementation and maintenance of EXOS (ERS series) switching OS.\nThorough knowledge and proven experience with implementation and maintenance of Extreme Cloud IQ Site Engine (XIQ-SE), Extreme Control (NAC), and Extreme Analytics platforms.\nThorough knowledge of implementation and troubleshooting of VOSS switching and SPB fabric networks.\nThorough knowledge and proven experience with implementation and maintenance of the Extreme Wireless solutions using XIQ (hive OS) related APs.\nThorough understanding of LDAP, RADIUS, and Active Directory Services used for AAA within NAC solutions.\nHands-on experience using security-related toolsets.\nMust have strong skills in troubleshooting and problem resolution in a network environment. (including use of PCAP, WireShark, and some wireless RF Analysis tools - Ekahau preferred)\nKeen ability to understand and analyze customer requirements and position the Extreme solution effectively.\nAbility to effectively implement Extreme products and solutions in a mission-critical environment within a scheduled downtime or with no downtime.\nDemonstrated ability to manage complex customer interactions in difficult circumstances and control customer expectations to maintain satisfied customers.Use of Project Plans, Design Diagrams, Procedure documentation, managing coordination with other disciplines (Firewall and OS Teams) to ensure smooth implementations and full awareness of delivery timelines and capabilities a must.\n\nExcellent interpersonal, technical presentation, and communication skills.\nProven team player.\nMust be self-motivated and able to work with minimal supervision.\nNetworking Technologies\nIn-depth knowledge of five or more of the following networking technologies: (5 or more years of experience)\nNetwork Access Control (NAC)\nDNS\nDHCP\nWireless\nIPv4/v6\nRouting Protocols (ISIS, OSPFv2/v3, VRRP, MPLS, BGP, etc)\nLayer2 Switching (802.1Q, 802.1D, 802.1X)\nDesired Skills / Experience\nMust be a US citizen\nBS Degree in Computer Science or related field, or equivalent work experience\nIndustry Network Certifications desired\nAutomation/Python scripting experience\nCompensation:This role has a market-competitive salary with an anticipated base compensation range of 110,000-140,000 USD. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay for this role upon hire. This range is set using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions. Actual compensation offered will depend on the selected candidate's experience, qualifications, skills, and work location.\nBenefits and Total Rewards:\nExtreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:\nMedical, dental, and vision insurance\nFlexible work schedules and work-from-home opportunities where role permits\nPaid time off, including open time off in eligible markets and statutory leave in all markets\nPaid holidays in accordance with local practice\nRetirement savings programs, including 401(k) matching in the United States\nEmployee Stock Purchase Program, where eligible\nAdoption assistance and fertility treatment support, where eligible\nFlexible spending accounts, where eligible\nEmployee assistance program\nTuition reimbursement, where eligible\nLife and disability insurance\nBenefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.\nEqual Employment Opportunity\nExtreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.\nExtreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.\nFair chance and background checks\nExtreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.\nExtreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.\nReasonable accommodation\nExtreme Networks is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application or interview process, please contact [insert contact email and phone]. All requests will be handled confidentially.\nUse of artificial intelligence in hiring\nExtreme Networks may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants have the right to request human review of any automated decision affecting their candidacy and to request information about how their personal data is processed. To exercise these rights, please contact [insert contact email].\nData privacy\nPersonal data provided during the application process will be processed in accordance with Extreme Networks' Candidate Privacy Notice, which is available at https://www.extremenetworks.com/about-extreme-networks/company/legal/privacy-and-cookies-policy. For applicants in the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws, the Candidate Privacy Notice describes your rights regarding your personal data.\nAbout Extreme Networks\nExtreme Networks, Inc. (NASDAQ: EXTR) creates effortless networking experiences that enable people and organizations to advance. 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