{"id":3870971,"url":"https://alion.io/job/ey-account-manager-supervising-associate-2","title":"Account Manager-Supervising Associate","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-09T12:06:52Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.\nCompetency\nClient Excellence - Account Excellence\nRole Type\nAccount Manager\nThe opportunity\nThe Account Manager in GDS is primarily responsible to work with the with account leadership to support the planning and implementation of the account activation strategy. The AM will closely work with the Global Client Service Partner (GCSP) and Client Executive (CE) to drive global account activation; drive account management excellence; sales and program management; and account communications & administration. He / She ensures that all locations and Service Lines (SL) of the firm are actively engaged around our global accounts and that we deliver Exceptional Client Service (ECS) in all internal and external encounters. This role will be aligned to GCSP / CE / account team and will be based in a non-client proximate location\nYour key responsibilities\nAccount Management:\nImplement global Account Activation strategy, methodology and processes at Account level \nCo-develop account strategy working with account leadership and drive global execution of account plan \nSupport account team in driving service line planning activity and account integration \nResponsible to conduct Account Maturity Assessments and supports in preparation of Account Acceleration sessions\nPrepare the global account meeting materials and facilitate account team meetings\nResponsible for follow-up on account actions by tracking progress against deadlines and driving activity \nUnderstand both the client’s business agenda and EY services to enable leveraging the global EY network to connect our clients to the right people \nDevelop and manage the account onboarding process and appropriate materials\nDrive the Assessment of Service Quality (ASQ) process: Collate the ASQ feedbacks in Matrix and drive action after interviews and year-end follow-up\nAct as a project manager for Account specific initiatives/projects\nReview of account financials to provide awareness to account leadership on drivers of account performance \nMonitoring of operational metrics important to team each month and working with account partners or service line leaders on troubleshooting issues\nSupport special projects as needed that require financial data/analysis\nSales and Program Management:\nManage the annual global revenue planning process with the G360 Business Development Leader (BDL) and GCSP \nOwn and manage the Client Relationship Management (CRM) process \nCo-develop the account relationship strategy, including management of the global relationship map\nManage the account pipeline process and drive discipline across global team \nCoordinate the pursuit process for opportunities, working closely with key partners \nExecute win/loss debriefs \nIdentify EY thought leadership and insights to be shared with the client\nCreation and maintenance of account marketing materials (i.e. team brochure discussion relationship history, or Value Scorecard or procurement showcase doc)\nDevelop and maintain relationship of Account Managers, Market Segment Managers, to understand latest market- place, alliance, and solution activity within sector or like accounts\nInformation and Knowledge Management\nBe strategic to collaborate and partner with enabling functions of EY in supporting the account (where applicable):\nOffshore Account Enablement team in India - pipeline management, financial analysis, sales cycle support, client research, Account plan management\nEY Knowledge - Account Analysis, Quarterly earnings call summaries, travel packs on client’s business, competitive landscape\nFinance - Any financial needs of the account\nBrand, Marketing and Communications - Account specific events, targeted thought leadership\nAdministrative Support - Meeting scheduling and any other administrative tasks \nGlobal Sector/Industry - Identify market trends and EY insights\nService lines and geographies - Create process flows required for the team to capture information across account \n\nBuild and manage a repository of team information (i.e. MSA, Rate Card, SOW templates, onboarding documents, team process documents, qualifications, etc.) and guide team on how to access and use\nDevelop and maintain relationships with the account teams to understand best practices for team information and knowledge management\nMarketing Management\nDevelopment and execution of account marketing plan to include\nDistribution of thought leadership and/or event invites to relationships targets\nAlumni relations \n\nSupport creation and distribution of team communications (i.e. team/client newsletter, WIN announcements)\nDevelop and maintain relationships with account teams to understand best practices for marketing activities\nCommunications and Administration\nServes as subject matter expert for all information related to the account \nLeverage EY resources to support the account \nIn consultation with account leadership manages Account specific events, identifies and leverages targeted thought leadership \nGlobal Sector/Industry - Identify market trends and EY insights to take to account \nServe as the knowledge steward of the account and with the assistance of EY Knowledge, connect global team to EY tools and client business issues\nAnalytical/Decision Making Responsibilities:\nMay be required to make decisions on behalf of Partners to expedite results\nInfluences without direct authority, frequently providing coaching and input to a high level of firm leadership\nSkills and attributes for success\nProject Management - experience building and managing project plans\nPresentation/Analysis - experience building .ppt presentations or discussion documents to explain a strategy, process, or relationship history; experience using .xls to analyze data for purpose of generating insights on trends within data set\nProfessional maturity to confidently interact with Account Partners. Demonstrate a level of assertiveness, authority while communicating with the Senior Stakeholders and ability to articulate the view points in a succinct manner\nCommunication - Demonstrate effective communication at levels of the organization. Understand the nuances, ability to listen effectively, have a global mindset and operate effectively across borders inclusively\nConsultative - demonstrated ability to approach problems and/or projects through effective question/answer techniques to identify needs/issues/desired outcomes and propose solutions to meet needs/issues/desired outcomes\nEmotional Intelligence - demonstrated understanding of different working/personality styles and appreciation of need to flex approach and message to effectively engage\nNetworking - demonstrated ability to create networks within a company and use the networks to navigate across an organization for purpose of getting information to answer questions that arise across account\nAmbiguity - personality that is conducive to highly unstructured environments and situations\nEntrepreneur/Proactive behaviors - desire to make the role their own and to create opportunity areas to involve themselves in day-to-day operations\nTo qualify for the role, you must have\nPostgraduate in business management - preferably an MBA\n7-8 years working in a professional services firm delivering operational enablement service to teams in different geographies plus previous sales, marketing, business development experience would be preferable\nCertification Requirements\nExpected to remain current on relevant EY training and curriculum (e.g., Account Management Framework (AMF), Lead Badges, among others \nIdeally, you’ll also have\nAccount Management and data reporting skills\nExposure to tools like Tableau, PowerBi etc.\nCredible experience working in a fast-moving, client-driven environment \nTechnologies and Tools\nMicrosoft 365 Products, Apps, and Services\nExperience using Procurement portals (i.e., SAP Fieldglass or Ariba)\nWhat we look for\nA Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment\nA professional with strong interpersonal skills - confidence, maturity & ability to build strong client relationships \nWhat we offer\nEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.\nContinuous learning: You’ll develop the mindset and skills to navigate whatever comes next.\nSuccess, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.\nTransformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.\nDiverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.","description_format":"text","description_chars":10132,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-11-06T14:22:19Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":0.9,"age_days":10,"expected_fill_days":28,"reasons":["conf:4","velocity","win:mid","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/ey-account-manager-supervising-associate-2","json_url":"https://alion.io/job/ey-account-manager-supervising-associate-2.json","meta":{"generated_at":"2026-11-09T12:27:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15517,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fey-account-manager-supervising-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fey-account-manager-supervising-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fey-account-manager-supervising-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ey-account-manager-supervising-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fey-account-manager-supervising-associate-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3870971}},{"tool":"search_jobs","arguments":{"company":"ey.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3870971},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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