CBS-BMC-Enablement Tech Enablement-Associate-UX UAT tester

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Discipline: BMC-Technology Enablement

Role Type: UX UAT tester

The opportunity

We are looking for passionate professionals who will be responsible for user acceptance testing of various Marketing technology products used within BMC

Your key responsibilities

• Support the UX UAT lead and contribute to the overall validation of usability and user experience deliverables.
• Execute UAT activities with emphasis on design consistency, accessibility, and responsiveness, ensuring products meet both functional and UX standards.
• Test end-to-end user journeys across all major desktops, tablets, and mobile browsers, validating layout, navigation, and interaction patterns.
• Log defects and issues related to usability, accessibility, design or branding fidelity, escalating them to the UAT lead for resolution tracking.
• Contribute to the development, enforcement, and adherence of UX testing standards and procedures.
• Assist in creating and executing UX-focused test scripts and scenarios, covering different interaction flows and breakpoints.
• Coordinate defect tracking, resolution, and retesting with attention to UX impact and user journey continuity.
• Support the preparation of UAT UX deliverables (e.g., usability observations, step-by-step guides)

Skills and attributes for success

• Working knowledge of Enterprise CMS (AEM - Adobe Manager Suit, Wordpress or other related CMS) Troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience of end-to-end marketing technology platforms i.e. email marketing, web publishing, social media management, video hosting, automation processes, mobile operating systems.
• Should be comfortable in a global and virtual teaming environment, should be excellent in both written and verbal communication with stakeholders across geography. (Clients are from UK)

To qualify for the role, you must have

• 2+ years of UX UAT experience
• Working experience of AEM (Preferred but not essential)
• Able to demonstrate experience in UX validation, QA and/or UAT processes, methodologies and tools.
• Experience in writing and executing test cases and scripts
• Ability to interpret wireframes, design specifications, and functional requirements to validate design fidelity.
• Familiarity with mobile operating systems, browsers, and responsive design testing.
• Fluency with MS Office Tools including Word, Excel, PowerPoint.
• Background in digital design or exposure to design workflows, with a good “design eye” to spot inconsistencies in layout, typography, spacing, and visual hierarchy.
• Enthusiasm to learn new things in a fast-moving environment.
• Proven ability to manage time effectively, prioritize work to meet aggressive deadlines, and deliver high quality output through attention to detail.
• Comfortable in a global and virtual cross-teaming environment
• Strong verbal communication

Ideally, you’ll also have

• Ability to think strategically/end-to-end with result-oriented mindset
• Ability to build rapport within the firm and win the trust of the clients

Technologies and Tools

• Content management system (AEM, Wordpress etc)
• Marketing automation platforms (Marketo, Sprinklr, Hubspot etc) - Optional
• MS Office tools (Word, Excel, IE); web/production technologies such as HTML, XML, JavaScript, and CSS

What we look for

• A professional who has technical experience and enthusiasm to learn new things in this fast-moving environment
• Self-motivated individual who strives to learn new technology and help improve the existing standard testing process
• Professional who is willing to work with cross functional team to work with Product managers and EY IT team

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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